Duties
Greet customers and provide excellent customer service
Listen to customers' concerns and accurately relay vehicle issues to technicians
Provide recommendations for necessary repairs and maintenance
Create detailed repair orders and communicate them to the technicians
Estimate costs for repairs and obtain customer approval
Coordinate with technicians to ensure timely completion of repairs
Keep customers informed about the status of their vehicles
Handle cash transactions and process payments
Maintain accurate records of customer interactions and transactions

-Answer phones and emails, Book appointments, provide quotes -Order parts and tires from various distributors (Napa prolink, Worldpac speed dial, Auto Value my place for parts Etc)

Qualifications
Previous experience as a Service Advisor or in a similar role preferred




Knowledge of automotive repairs and maintenance procedures
Solid communication and interpersonal skills
Ability to multitask and prioritize work effectively
Excellent problem-solving skills
Proficient in using computer systems and software for record keeping

Note: Experience or knowledge in the following areas is a plus: brake repair, shocks, struts, tire service, oil change, transmission servicing. We offer competitive pay. Join our team of skilled specialists and contribute to providing exceptional service to our valued customers. Apply now!

Job Type: Full time

Pay: $40.00-$50.00 per hour

Benefits
Store discount

Experience:
service advisor: 5 years (required)

Work Location: In person

📌 Automotive Service Advisor / Service Manager Minimum 5 Years Experience Calgary
🏢 Joyride Automotive
📍 Calgary