Elevate your career with BMO as a Customer Service Specialist. Deliver tailored financial guidance while creating exceptional experiences for clients in a retail banking workplace.
This role focuses on providing outstanding service and advice to BMO customers. You’ll identify needs, support transactions, and facilitate access to digital banking services. Additionally, you'll nurture customer relationships, generate referrals, and collaborate with BMO colleagues to drive business success.
Key Responsibilities:



- Identify customer needs and initiate referrals within BMO - Handle transactions and customer inquiries accurately - Offer expertise on digital banking options and self-service capabilities - Engage customers to understand their banking and credit needs - Contribute to branch targets and enhance customer experience
Requirements: - Post-secondary education or certification in a related field - Knowledge of personal and commercial banking services - Confident in using digital tools and social media - Solid interpersonal skills for effective communication - Ability to work collaboratively within a team workplace
Support BMO’s mission to deliver personalized, impactful customer service and exceed business goals.#J-18808-Ljbffr

📌 Bmo Customer Service Specialist Winnipeg
🏢 BMO
📍 Winnipeg