The Role

As an Auto Insurance Account Manager, you’ll play a key role in delivering exceptional customer service and building robust client relationships. You’ll be the first point of contact for customers, helping them navigate their insurance needs while contributing to a supportive and high-performing team workplace. This role is ideal for someone who enjoys connecting with people, staying organized, and growing their career in the insurance industry.

Who You Are
High School graduate
Insurance Broker Level 1 license preferred, but willing to train the right candidate
A natural at building authentic customer relationships and working collaboratively with a team
Highly organized with robust time management and multitasking abilities
Able to maintain confidentiality and exercise discretion professionally
Proactive, dependable, and customer-focused
Motivated to learn and grow within the insurance industry
Robust work ethic without sacrificing your ability to have fun on the job





What You’ll Be Responsible For
Deliver Exceptional Client Service
Engage with clients to determine their insurance needs and provide expert coverage advice
Serve as the first point of contact for customers in the branch
Build authentic and lasting client relationships through excellent service
Support clients through the claims process with care and professionalism

Manage and Grow Your Book of Business
Maintain and manage a book of business through proactive client communication via phone, email, and letter
Process renewals in a timely and accurate mannerMaintain high levels of client retention through relationship management and service excellence
Develop new business prospects by securing expiry dates and cross‑selling additional products

Be a Robust Team Contr

📌 Auto Insurance Advisor Port Alberni
🏢 Schill Insurance Brokers
📍 Port Alberni