About the role

At Itps, we are seeking a dedicated Quality Assurance & Safety skilled to join our dynamic team in North Bay, Ontario. This full-time position is integral to ensuring that our products and services meet the highest standards of quality and safety. The ideal candidate will possess a keen eye for detail and a strong commitment to excellence, playing a crucial role in maintaining our reputation for delivering reliable and safe solutions to our clients.

Key facts

- Location: North Bay, Ontario
- Engagement: Full time
- Salary: Market-competitive salary commensurate with experience
- Visa: Open to candidates with valid work authorization in Canada

What you’ll do

- Develop and implement comprehensive quality assurance protocols to ensure compliance with industry standards and regulations.
- Conduct regular audits and inspections of processes and products to identify areas for improvement and ensure adherence to quality standards.
- Collaborate with cross-functional teams to analyze quality data and trends, providing actionable insights to enhance product safety and performance.
- Prepare detailed reports on quality metrics, safety incidents, and audit findings, presenting them to management and stakeholders.
- Lead root cause analysis investigations for quality-related issues, developing corrective and preventive action plans to mitigate risks.
- Train and mentor team members on quality assurance best practices, fostering a culture of continuous improvement within the organization.
- Stay updated on industry trends, regulations, and advancements in quality assurance methodologies, integrating relevant practices into our processes.
- Manage documentation related to quality assurance and safety, ensuring that all records are accurate,



complete, and easily accessible for review.
- Coordinate with external regulatory bodies and certification agencies to ensure compliance with safety standards and obtain necessary certifications.
- Support product development teams by providing quality input during the design and testing phases, ensuring that safety considerations are prioritized.
- Participate in safety meetings and initiatives, promoting a proactive approach to workplace safety and risk management.
- Assist in the development and execution of training programs focused on quality assurance and safety for all employees.

Requirements

- Bachelor’s degree in a relevant field such as Quality Assurance, Engineering, or a related discipline.
- A minimum of 3 years of experience in quality assurance or safety management within a manufacturing or technology environment.
- Strong knowledge of quality management systems (QMS) and safety regulations, including ISO standards.
- Proven experience in conducting audits and inspections, with a track record of identifying and resolving quality issues.
- Excellent analytical skills, with the ability to interpret complex data and make informed decisions.
- Strong communication skills, both written and verbal, with the ability to present findings and recommendations clearly.
- Proficiency in quality assurance tools and methodologies,



including Six Sigma, Lean, or similar frameworks.
- Ability to work collaboratively in a team-oriented environment while also being self-motivated and capable of managing multiple tasks.
- Strong organizational skills and attention to detail, ensuring accuracy in all aspects of quality documentation and reporting.
- Familiarity with risk assessment methodologies and safety management practices is highly desirable.

Nice to have

- Certification in Quality Assurance (e.g., CQE, CQA) or Safety Management (e.g., CSP, CHST) is a plus.
- Experience with statistical process control (SPC) and data analysis software.
- Knowledge of environmental management systems and sustainability practices.
- Previous experience in a leadership role within a quality assurance or safety team.
- Familiarity with software development processes and Agile methodologies.

Skills & tools

- Quality Management Systems (QMS)
- Statistical Process Control (SPC)
- Root Cause Analysis (RCA)
- Risk Assessment Tools
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Quality Assurance Software (e.g., Minitab, Qualityze)
- Communication and Presentation Skills

Practical notes

- This position is based in North Bay, Ontario, and may require occasional travel to other company locations or client sites.
- Candidates must be eligible to work in Canada and possess valid work authorization.
- The role may involve working in a fast-paced environment, requiring adaptability and the ability to manage competing priorities effectively.
- Itps is committed to fostering a diverse and inclusive workplace, encouraging applications from all qualified individuals.

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📌 Quality Assurance & Safety (North Bay)
🏢 ITPS
📍 North Bay