Become a pivotal face of Coast Capital as a Member Service Representative at our Broadmead Branch. Engage with members by providing exceptional service, financial advice, and fostering lasting relationships.
This part-time role focuses on enhancing member experiences at Coast Capital. You will employ solid communication and active listening to address member needs and promote financial well-being. Additionally, your proactive approach will help identify opportunities during interactions, making a significant impact on our community's financial landscape.
Key Responsibilities:
• Greet members with a friendly, welcoming demeanor
• Assist members with inquiries and financial service options
• Educate on online banking and mobile platforms




• Collaborate with team members to meet member needs
• Identify potential banking issues and resolve them effectively
Requirements:
• Strong verbal communication skills in English
• Demonstrated problem-solving and empathy abilities
• Ability to adapt to different member situations
• Self-motivated, with a desire for growth in customer service
• Experience in banking or customer service roles preferred
Elevate member relationships and service quality by joining Coast Capital as a dedicated Member Service Representative.
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📌 Member Service Representative at Coast Capital (Victoria)
🏢 Coast Capital
📍 Victoria