Excel in automotive management as an Assistant Service Manager at Otto's Ottawa, where premium customer service meets operational excellence. Focus on quality, efficiency, and high sales performance.

Reporting directly to the Service Manager, your primary role will involve overseeing staff operations, ensuring quality control, and managing workshop logistics. You will play a vital part in driving performance metrics and leading the service team toward achieving company goals. A robust technical background and excellent people management skills are essential for this position.

Key Responsibilities:
• Track and analyze service sales performance weekly
• Maintain quality checks for workshop repairs
• Document and follow up on all Work Orders




• Coordinate technician meetings for team transparency
• Manage customer service and complaint resolution

Requirements:
• Minimum five years' experience in automotive service
• Technical knowledge of automotive practices required
• Degree or certificate in Automotive Studies or Management
• Effective team leadership skills
• Proficiency in using Microsoft Office applications

Bring your automotive expertise and leadership abilities to ensure exceptional service delivery at Otto's Ottawa.
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📌 Assistant Service Manager at Otto's Ottawa (Quebec City)
🏢 Formulafordlincoln
📍 Quebec City