In a multi-billion-dollar B2B distribution business, sales acceleration is more than a buzzword — it is a competitive advantage. The Sales Operations Specialist is a mission-critical role built for high-performing professionals who blend strategic thinking, operational precision, and commercial insight. You will operate across the entire sales ecosystem — from Outside Sales and Technical Specialists to Business Development and Own Brand teams — ensuring every seller is empowered to move faster, win more, and serve customers better.

This is not your typical behind-the-scenes support role. You will be an initiative-taking, data-informed force for growth — connecting the dots across Sales, Marketing, Category Management, Customer Service, Accounts Receivable, and Analytics. Whether it is untangling complex workflows, removing barriers, or bringing smart strategies to life, you will be the go-to execution partner for keeping the pipeline moving and the team on point.

At Bunzl, we thrive on digital execution, customer-first thinking, and operational excellence. If you are enthusiastic about sales enablement, obsessed with problem-solving, and excited to see the tangible impact of your work on revenue and customer success – this is your chance to lead from the center.

Key Responsibilities
Sales Enablement & Deal Acceleration

Partner with selling teams to advance opportunities through the qualify to close selling process

Review CRM pipeline data to understand stage, deal size, and strategic fit

Join sales planning sessions to align on strategy, customer pain points, and key value drivers

Contribute insights from market research, competitive intel, and customer data

Request and manage product information, pricing exceptions, and vendor support

Build cost models and compile pricing packages for internal review and approval

Map customer journey touchpoints to spot friction, improve engagement, and drive conversion

Create polished, purpose-built sales materials for internal and external use

Data Analysis & Customer Insights

Analyze pipeline activity, and customer data to highlight risks and opportunities

Create and maintain customer organizational charts to support strategic account planning





Develop dashboards, forecasts, and data summaries to provide stakeholders with clear, actionable data

Leverage reporting tools including Microsoft Office Applications: Excel, Word, PowerPoint, Power BI, CRM - Dynamics, and automation platforms to support data-driven decision-making

Connect insights across platforms to support personalized selling approaches

Submit new item usage and forecasts to the purchasing team

Operational Support & Workflow Optimization

Partner with Category and Supply Chain teams to source SKUs or initiate new item creation

Coordinate product sample requests and vendor bill-backs to manage costs and meet delivery timelines

Prepare pricing review packages and manage formal pricing submissions

Support Accounts Receivable by collecting missing customer information during New Customer setup and facilitating timely resolution of outstanding issues

Ensure part and price file accuracy to support quoting and order integrity

Track requests through completion and eliminate ambiguity in workflows

Identify inefficiencies and implement solutions to streamline execution

Administrative & Commercial Support

Draft and review pricing agreements, contracts, and other commercial documents

Monitor open requests and deadlines, following up to ensure completion and accountability

Maintain organized, centralized records of customer interactions, agreements, and sales documentation

Establish customer rebate based on trade agreements in the system

Track and manage contract lifecycles - from initial request to execution and renewal

Ensure all documentation complies with internal policies, customer requirements, and audit standards

Prepare executive-ready summaries, approval decks, or sign-off packages to support deal closure

Cross-Functional & Customer Collaboration





Function as a key liaison between Sales, Marketing, Product, Customer Service, Accounts Receivable, Category Management, and Data teams

Facilitate smooth internal handoffs and customer deliverables

Proactively step in to clarify requirements, resolve blockers, and preserve customer confidence

Escalate friction points and co-lead efforts to improve tools, processes, and execution

Qualifications

Diploma or degree in Business Administration, Sales, Marketing, or a related field

Minimum 3 years in a sales operations, sales enablement, or business analysis role, preferably within a B2B environment. Experience in a distribution environment an asset

Experience with Microsoft Office Applications: Excel, Word, PowerPoint, Power BI, CRM - Dynamics, and automation platforms are highly valued

You see how tactical work connects to long-term business goals

You are comfortable diving into data to uncover actionable insights

Adapt your message to your audience - from field reps to senior leadership

Approach complexity with curiosity and calm

Ensure accuracy and follow-through in fast-paced, high-stakes work

Prioritize value - for internal partners and external clients alike

Build trust and make your teammates better through partnership

Performance Metrics
Success in this role is measured by your ability to drive speed, clarity, and confidence across the sales process

Deal Velocity - Reducing time from opportunity creation to close

Sales Support Effectiveness - Fast, accurate quote turnaround and internal stakeholder satisfaction

Customer Impact - Positive feedback from customers and improved engagement outcomes

Operational Excellence - Improved pipeline data quality, workflow efficiency, and process adoption

Enablement ROI - Increased usage and effectiveness of tools, templates, and sales assets

Bunzl Canada has a tradition of commitment to equal employment opportunity. It is our established policy to attract and retain the best qualified people without regard to race, colour, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

#J-18808-Ljbffr

📌 Sales Operations Specialist (Alberta)
🏢 Bunzl Canada
📍 Alberta