Explore a vital technical support role with GFI at their Cambridge facility. As a Technical Support Specialist, you will provide Tier-1 support for both operational technology and end users to ensure seamless manufacturing operations.

GFI, part of Westport Fuel Systems, is searching for a Technical Support Specialist to deliver hands-on assistance in a manufacturing setting. This position focuses on supporting IT devices, production line systems, and office environments, requiring three years of experience. Effective troubleshooting and communication skills are essential for this role.

Key Responsibilities:
• Provide Tier-1 technical support to Cambridge users
• Diagnose and resolve IT incidents for quick resolution
• Maintain desktops, laptops,



and other user devices
• Support production line IT and operational tech
• Monitor LAN, WAN, and system security policies

Requirements:
• Degree in IT, Computer Science, or related field
• 3+ years supporting IT in manufacturing environments
• Knowledge of Windows and Microsoft 365
• Familiarity with ticketing systems and networking
• Problem-solving capabilities using best practices

Utilize your IT support skills to ensure operational efficiency at GFI's Cambridge site.
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📌 GFI Technical Support Specialist Role (Ontario)
🏢 Socket.dev
📍 Ontario