Join Instantel as a Senior Quality Assurance and Technical Support Specialist, combining product verification and customer service in Ottawa. Ensure product excellence and support users worldwide through technical expertise.

This senior role emphasizes Quality Assurance and Technical Support, requiring hands-on engagement and collaboration with Engineering and Sales. Develop verification plans, maintain test procedures, and identify product defects while delivering exemplary support to dealers and end users. Your contribution will significantly enhance product quality and customer satisfaction.

Key Responsibilities:
• Develop and execute comprehensive product verification plans
• Maintain structured test procedures and documentation




• Verify products for functional and performance requirements
• Diagnose and troubleshoot technical issues
• Document customer inquiries for follow-up

Requirements:
• Minimum five years in Quality Assurance or technical support
• Solid electronic and software knowledge
• Exceptional troubleshooting and communication skills
• Bachelor’s in Electrical Engineering or related field
• Proven ability to improve systems and workflows

Make a meaningful impact on product quality and customer satisfaction at Instantel in Ottawa.
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📌 Senior Quality Assurance Specialist at Instantel (Quebec City)
🏢 Socket.dev
📍 Quebec City