Elevate quality standards in optical technology as a Senior Product Quality Engineer at Semtech in Burlington, CAN. Lead troubleshooting and improvements to enhance product reliability and customer satisfaction.
In this senior role, you will spearhead customer escalations, drive RMA resolutions, and ensure product quality across the FiberEdge portfolio. Collaborate with cross-functional teams to manage continuous improvement projects utilizing methodologies like Six Sigma and Kaizen. Your expertise will significantly impact product reliability and influence design decisions.
Key Responsibilities:
• Lead resolution of FiberEdge customer returns and RMAs
• Drive NCMR/Quality Excursion resolutions effectively
• Manage continuous improvement projects aligned with ISO9001
• Influence new product introductions through quality processes
• Communicate technical information across teams and stakeholders
Requirements:
• Bachelor’s in Electrical/Electronic Engineering
• 10+ years in semiconductor or optical transceiver manufacturing
• Deep understanding of transistor technologies
• Expertise in analog circuit fundamentals and signal integrity
• Robust knowledge in ISO9001 Quality Management Systems
Harness your technical skills to ensure product quality and customer satisfaction by guiding the FiberEdge team at Semtech.
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