Drive customer success as the Customer Solutions Director for BOS Products at Ericsson Canada. In this strategic role, you'll focus on solution design, technical sales, and deal acceleration.

This senior position accelerates business and operations systems initiatives across Market Area Americas. You'll support customer-facing sales activities and lead technical aspects of high-stakes product deals. Responsibilities involve engaging stakeholders, crafting tailored solutions, and articulating clear business value for BOS software offerings.

Key Responsibilities:
• Collaborate on winning solutions with regional account teams
• Lead technical aspects for complex product deal solutions
• Prepare compelling product demonstrations and roadmaps




• Respond to product RFPs/RFIs with detailed solution descriptions
• Leverage expertise in telecom networks and IT systems

Requirements:
• Bachelor’s or Master’s degree in related field
• 8+ years in telecom software industry
• Experience in presales or solution consulting roles
• Strong understanding of cloud-native architectures
• Excellent communication and storytelling abilities

Utilize your skills in solution strategy and value-based selling to support Ericsson's creative BOS products.
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📌 Customer Solutions Director at Ericsson (Ontario)
🏢 Ericsson
📍 Ontario