Elevate your career with Ericsson in Ottawa, Ontario as a Senior Product Support Professional specializing in RAN technical support. Engage in innovative technology and contribute directly to customer solutions.

This senior role within RAN Software & Compute Platforms Engineering focuses on providing exceptional technical support for Ericsson's RAN products. You will collaborate closely with diverse teams including designers and field troubleshooters to drive effective resolution of technical issues. Your expertise will enhance product integration, trial support, and help maintain Ericsson's technology leadership.

Key Responsibilities:
• Provide expert support on RAN product solutions
• Collaborate with development teams to address customer needs




• Identify and troubleshoot faults in RAN field solutions
• Lead technical taskforces and communicate effectively
• Offer in office and remote deployment support

Requirements:
• BSc or higher in Telecommunications or related field
• Strong hands-on troubleshooting experience
• Knowledge of RAN systems and features
• Ability to engage in cross-functional collaboration
• English proficiency for effective communication

Maximize your RAN expertise and innovation mindset as you support customer solutions at Ericsson in Ottawa.
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📌 Senior RAN Support Professional Ottawa (Quebec City)
🏢 Ericsson
📍 Quebec City