Lead the digital and product strategy for customer segments with BMO Financial Group. Drive customer engagement and retention through innovative approaches and cross-functional collaboration.

The Senior Manager, Customer Segments and Growth will enhance BMO's digital strategy while spearheading product innovation. This role demands a strategic leader with experience in banking, product management, and a track record of delivering customer-centric improvements. You will work closely with teams across Digital, Marketing, Analytics, and Technology to develop and execute strategies that drive growth in priority segments.

Key Responsibilities:
• Develop comprehensive strategies for segment acquisition
• Enhance banking products and customer value propositions




• Collaborate with Product and Digital teams on roadmaps
• Lead initiatives for improved onboarding and digital journeys
• Establish performance measures to monitor business impact

Requirements:
• 7-10 years in financial services or digital strategy
• Solid background in retail banking products
• Proven ability to lead cross-functional teams
• Experience developing business cases and presentations
• Previous leadership experience is an asset

Elevate BMO's customer experience by driving engagement and innovation in this leadership role.
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📌 Senior Manager Digital Strategy at BMO (Ontario)
🏢 Bank of Montreal
📍 Ontario