The City of Port Moody has an opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team on a temporary full-time basis. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff.

This position will

Respond to service desk requests, providing hardware, software and networking support

Allocate new hardware, software and infrastructure components

Create user accounts and maintain security groups

Acquire, review and change existing hardware and software configurations

Develop efficient procedures to manage repetitive tasks

Create and update technical and end user documentation

Assist with data backups

Deploy and program telephony handsets

Troubleshoot multifunction printers

Maintain and deploy mobile devices

Qualifications





Two year technology diploma with a focus on networking technology and computing infrastructure

Minimum 2 -3years of related experience working with computer systems in a service desk role

Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windowsdesktops and peripherals

Demonstrated familiarity with current technological developments and trends

Valid Class 5 Driver's License

Please note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers' abstract.

The City of Port Moody strives to be an employer of choice and offers an excellent benefits package as well as career development opportunities.

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📌 I.S. Service Desk Specialist (TFT) (British Columbia)
🏢 City of Port Moody
📍 British Columbia