Parts and Accessory Technical Support Consultant – Parts Distribution Centre
Role To provide OEM Automotive Parts & Accessory (P&A;) business operational support to the OEM dealership network in order to optimise customer experience, parts service delivery, build relationships, drive sales, campaigns and profitability.
Duties And Responsibilities Parts and Accessories daily business operational support to dealer network and parts with sale customers
Parts Technical Assistance and Interpretation on EPC (Electronic Parts Catalogue)
Assist dealerships with preparation of quotes with assistance in identification of part numbers
Drive, adhere to and implement OEM Parts Policies & Procedures
Follow up with the factory or factory supply support personnel on orders, part no. creation, pricing
Transaction risk management, inventory management and provide ETA updates on back order parts as applicable
To optimise customer experience, parts service delivery, build relationships, drive sales, campaigns and P&A; profitability.
Align with and drive Parts PDC (Parts Distribution Centre)



daily service level goals and operating plan
Dealer support for campaigns/promotions to improve sales
General ad hoc parts warehouse support functions
Qualified Qualifications And Licences Senior Certificate (Grade 12-Matric) compulsory
Parts OEM-related courses and training
Degree or Diploma in any Business Discipline will be advantageous.
A valid driver’s licence
Work Experience, Skills And Competencies Motor Industry or related Parts Technical Experience at OEM or Dealer level will be advantageous
Understanding of Motor Vehicle Components and Architecture
Excellent relationship and service delivery skills
Excellent analytical and problem-solving skills
Excellent communicator, team player, professional and interpersonal skills
Work well under pressure
Excellent computer skills (Outlook, Word, Excel), grammar and writing content
Working Hours / Travel Monday – Friday: 08:00 - 17:00 but can vary from time to time
Closing date: 7 August 2026

#J-18808-Ljbffr

📌 Parts And Accessory Technical Support Consultant – Parts Distribution Centre (Ontario)
🏢 GWM CAPE TOWN
📍 Ontario