08 Aug
|
Husqvarna Canada
|
Ontario
08 Aug
Husqvarna Canada
Ontario
As a Service Center Technician at Husqvarna Construction in Mississauga, ONT, Canada, you are responsible for supporting Husqvarna customers and the sales organization in providing routine, non-routine, and highly advanced hands‑on support for the customers by evaluating, diagnosing, and repairing equipment.
RESPONIBILITIES Troubleshooting and Repair of Equipment for Customer Products (80%) Responsible for assisting with the physical unloading and moving of customer equipment
Responsible for evaluating and diagnosing equipment for warranty and non-warranty repair in order to determine the most effective and economical repair solution
Responsible for performing preventive maintenance and mechanical/electrical/hydraulic repairs as determined during evaluation and diagnosis
Responsible for going on service calls to customer location as needed
Customer Support/Administrative (20%) Assist with documentation of receipt of equipment in the Service Center
Responsible for completing documentation on final repair and service of equipment
May be responsible for creating and completing sales order/invoicing process as needed
Delivery and pick up of rental machines and parts at customer locations as needed
Handle in-person inquiries from customers as needed
Assist with regular maintenance of the Service Center to provide a clean, orderly, and safe work environment; including packing and shipping of spare parts and equipment
Cleaning and prepping of new machines, demo machines returning from field, and returned rental machines
WHAT WE’RE LOOKING FOR Key Skills Excellent communication and customer service skills
Proven organizational skills
Acceptable demonstrated levels of product knowledge through hands-on experience
Demonstrated mechanical, electrical, and hydraulic system troubleshooting skills
Demonstrated ability to read, understand, and follow electrical and hydraulic schematics
Proven record of complying with safety requirements
Education & Experience High school diploma or equivalent 4 years’ previous technical experience
Working Conditions Working majority of time in service center environment, occasionally in the field
Frequent computer application use in Microsoft Office and company-specific systems
Frequent lifting up to 50 pounds/22.68 kilograms
Frequent use of hands and fingers, handling or feeling objects, tools or controls, and reaching with hands and arms
Frequent use of close and peripheral vision, depth perception, color vision, and ability to adjust focus
Occasional overnight travel required
Discover roles that inspire growth, challenge boundaries, and allow you to be part of something bigger. Here, you’ll find a team that values bold ideas, sustainable solutions, and collaborative growth. Whether you’re just starting your career or looking for the next big step, we offer a place where passion and purpose come together.
Explore our openings and take the first step in your Husqvarna journey. Shaping great experiences is what we do. With our passion for innovation,
we create current solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments. For more than three centuries we have kept innovating and re-inventing our business. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers. Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact. Read more about our vision and mission here
We are an equal opportunity employer and celebrate diversity. We are committed to create an inclusive environment for all employees and candidates. Together as a team, we can bring the best ideas to life. Diversity and inclusion is about each and every one of us. We are curious, bold, and built by our differences. At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together. Learn more about our diversity and inclusion journey here
We believe that business is ultimately about people, as a team, we win and grow together. Our culture is the fuel that drives us to achieve our goals, built on three culture themes: Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities. Dedicated: We’re driven by our passion to shape great experiences - and we’ve got the dedication to follow through. Care: We put people first – our customers, our team and future generations. Care is what connects us, spurs our growth and our ability to win together. Together, these values empower us to lead, adapt, and grow as a team. Learn more about our culture here
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📌 Service Technician (Ontario)
🏢 Husqvarna Canada
📍 Ontario