Elevate your career as an Operations Quality Control Specialist with Fidelity in Toronto. Engage in quality control for estate processing and contribute to operational excellence.
This hybrid role at Fidelity Clearing Canada focuses on administering QC activities within their Estates team. You will monitor and analyze estate transactions, ensuring accuracy and compliance, while collaborating with management to identify trends and support improvements. This is a key position connecting quality oversight with financial service efficiency.
Key Responsibilities:
• Monitor estate processing for accuracy and efficiency
• Conduct quality reviews of estate transactions
• Analyze trends and identify process improvement opportunities
• Develop quality reports and performance dashboards
• Partner with management for training initiatives
Requirements:
• Post Secondary Education or equivalent experience
• 3+ years in operations or client service
• Experience with estate processing is preferred
• Solid analytical and communication skills
• Proficiency in Microsoft Excel and Dataphile
Utilize your quality control skills to enhance estate processing at Fidelity, ensuring a superior experience for clients.
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