Elevate your hospitality career with Sandman Hotel Group as a Guest Service Manager. Lead a team dedicated to exceptional customer service in a full-time position.

As a Guest Service Manager at Northland Properties, you will spearhead front office operations, ensuring adherence to high standards and guest satisfaction. You must excel in maintaining relationships with clients and leading a dedicated team towards service excellence. This role includes overseeing the front desk, reservations, and guest activities, setting departmental objectives that align with our values.

Key Responsibilities:
• Manage front office operations and guest check-ins
• Coordinate guest services and transportation arrangements
• Prepare forecasts and maximize occupancy rates




• Develop relationships with returning guests and groups
• Oversee compliance with safety procedures in emergencies

Requirements:
• Previous hotel experience in a supervisory role
• Proficient in Microsoft Office and related software
• Robust communication and organizational skills
• Ability to manage multiple tasks effectively
• Commitment to team morale and staff development

Utilize your experience in hospitality to create memorable guest experiences at Sandman Hotel Group.
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📌 Dynamic Guest Service Manager Role (Ontario)
🏢 Sandman Hotel Group
📍 Ontario