Lead the Crossroads Shelter team at YWCA Peterborough Haliburton in Peterborough, Ontario. This position requires a strong background in social services and supervisory skills to support women and children in crisis.

As a Team Lead, you will assist the Shelter Manager with daily operations, ensuring a safe environment for clients. Your responsibilities include crisis management, staff mentorship, and upholding the highest service standards. Ensure effective communication and teamwork within the shelter while supporting programs for those experiencing abuse.

Key Responsibilities:
• Collaborate with the Shelter Manager to enhance team capacity
• Maintain client and staff policy documents and guidelines
• Foster teamwork and effective communication among staff




• Lead orientation and training processes for current employees
• Supervise and coordinate client services to address their needs

Requirements:
• 4-year degree in social services or related field
• 3 years of relevant experience, including supervisory
• Knowledge of VAW legislation and shelter management
• Excellent crisis management and conflict resolution skills
• Commitment to anti-oppressive practices and inclusivity

Elevate your leadership skills by joining YWCA Peterborough Haliburton as a Team Lead focused on transformative care.
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📌 Team Lead at Crossroads Shelter (Ontario)
🏢 Ontario Association of Interval & Transition Houses
📍 Ontario