Drive risk management initiatives as a Manager of Operational Resilience with American Express. This role emphasizes cross-market relations and effective incident management while supporting Canada's Legal Entity governance.
As a pivotal member of the ICS Control Management team, you will leverage your expertise in operational risk management to enhance the operational resilience framework. This position requires hands-on experiences, such as CBS mapping, scenario testing, and stakeholder engagement across various regions. Successfully collaborating with senior leaders and risk committees is essential for ensuring robust control environments.
Key Responsibilities:
• Create mapping for Critical Business Functions dependency
• Plan CBS scenario tests and resilience exercises
• Develop Operational Resiliency documentation annually
• Update stakeholders on program activities and enhancements
• Cultivate robust relationships across international teams
Requirements:
• 3+ years in operational risk management
• Background in operational resilience or business continuity
• Proficient in CBS mapping and incident management
• Strong coordination and communication skills
• Analytical mindset for evaluating risk scenarios
Elevate operational risk management strategies while enhancing governance frameworks as part of American Express's focused team.
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📌 Manager, Operational Resilience at American Express (Ontario)
🏢 American Express
📍 Ontario
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