Nitro is seeking a Director/Senior Director of Customer Success to lead and scale its regional CS organization for enterprise customers. You will shape the strategy, drive adoption and retention, and partner with Sales, Product, Support, and Marketing to maximize value and growth.
You will manage a high-performing team, implement scalable programs, and align with global CS leadership to ensure consistent customer outcomes across regions. This role reports to the SVP, Customer Experience.
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📌 Director of Customer Success – NAMER/APAC (Ontario)
🏢 Socket.dev
📍 Ontario
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