Drive impactful change as an Implementation Specialist with Versaterm, leading public safety software deployments. Leverage your expertise in client engagement, configuration, and training to enhance decision-making across emergency services.

In this pivotal role at Versaterm, you will independently lead complex implementations of software for public safety agencies. Your responsibilities include scoping, executing full-cycle deployments, and mentoring junior team members. By assessing client needs, you will craft tailored configurations while ensuring projects remain on time and within scope.

Key Responsibilities:
• Lead end-to-end implementation of Versaterm products
• Assess business requirements for tailored system configurations
• Define and manage implementation plans




• Facilitate client training and meetings effectively
• Identify and resolve technical issues proactively

Requirements:
• Bachelor’s degree in IT, Computer Science, or related field
• 3-5+ years in software implementation or client-facing roles
• Background in public safety or SaaS environments preferred
• Solid communication and project management skills
• Ability to obtain a Reliability security clearance

Bring your expertise in software implementation to Versaterm and support the evolution of public safety technology.
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📌 Implementation Specialist at Versaterm (Quebec City)
🏢 Decisive Point
📍 Quebec City