Enhance the digital experience at CanadianSIM as a Shopify UX/UI Specialist. Focus on conversion optimization and user experience improvement to drive customer activation and engagement.
In this crucial role, you'll leverage your UX/UI skills, particularly in the Shopify environment, to transform the user journey at CanadianSIM. You'll analyze customer behaviors, identify friction points, and enhance digital flows, all while working cross-functionally. Your expertise in CRO and analytics will play a vital part in optimizing website interactions and ensuring a seamless onboarding process for customers.
Key Responsibilities:
• Analyze customer journey from landing to onboarding
• Create and iterate designs in Figma for UX improvements
• Own the CRO roadmap with prioritization and testing
• Enhance trust and clarity in the eSIM purchasing experience
• Support UX foundations for future app developments
Requirements:
• 3+ years of UX/UI experience in ecommerce
• Proven track record of improving conversion rates
• Solid Figma proficiency and Shopify knowledge
• Familiarity with analytics tools like GA4 and Hotjar
• High ownership and cross-functional collaboration skills
Drive user-centered design and conversion-focused strategies to elevate CanadianSIM's online presence.
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