Lead the Rentals Team at Sunshine Village in Banff National Park as Rentals Manager. Oversee operations, ensure outstanding guest experiences, and maintain equipment all winter long.

The Rentals Manager takes charge of both rental shops, managing a team of around 25 to 30 employees. This critical role requires exceptional customer service skills, hands-on experience in equipment maintenance, and robust organizational abilities. You will oversee daily operations, assist guests with their rental needs, and ensure all processes run smoothly.

Key Responsibilities:
• Hire, train, and supervise Rentals and Tech Shop staff
• Manage daily operations for optimal service
• Facilitate meetings for training and safety messaging




• Maintain effective communication with management
• Control and maintain rental inventory

Requirements:
• Proven leadership experience in a rental environment
• Strong customer service and communication skills
• High competence in money handling and record keeping
• Extensive ski tuning and repair experience
• Proficiency in administrative software like Axess Rental

Embrace this opportunity to lead a dynamic team while enhancing guest experiences in the beautiful Rockies.
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📌 Rentals Manager at Sunshine Village (Alberta)
🏢 Sunshine Village
📍 Alberta