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Base pay range CA$31.00/hr - CA$34.00/hr
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We are looking for five (5) Quality Analyst Technicians who will be responsible for ensuring the quality and functionality of all audio-visual systems and equipment, including but not limited to:
Conducting QAQC testing on AV technologies such as Crestron/flex/MTR(s), SurfaceHubs, Dante, Biamp, QSYS, and related systems. Performing integration and functionality tests to ensure seamless interaction between AV components and UC technologies like Office 365 and Microsoft Teams.
Testing and troubleshooting conference meeting cameras (Poly, PTZ, OneBeyond, Qsys, Huddly, Logi) to ensure proper performance and integration with the AV system.
Verifying camera alignment, video quality, and compatibility with AV control systems.
Ensuring full integration and optimal functioning of UC technologies, especially Microsoft Teams and Office 365, within AV systems.
Testing interactions between conferencing systems, AV hardware, and software platforms for smooth user experiences.
Performing network compatibility testing for AV systems, including Wi-Fi, PoE,



and firewall/security applications.
Testing data flow, latency, and connection stability across networks to meet company standards.
Using QSYS for operational testing, configuration, and verification across various AV setups.
Collaborating with engineering and IT teams to resolve QSYS system integration issues, ensuring high audio and video quality.
Implementing QA/QC best practices to meet performance, reliability, and safety standards.
Documenting and reporting test results, issues, and resolutions, ensuring procedures are explicit and repeatable.
Working closely with engineering teams during installation or configuration, troubleshooting and retesting faulty components.
Providing technical support and guidance during deployment and troubleshooting phases.
Ability to work multiple days per week at CIBC Square in downtown Toronto.
QA/QC testing includes:
All AV displays and screen casting functionalities
All AV audio, video, and control functionalities
Meeting room booking functionalities
Camera AI testing includes:
Outlook booking
Non-Outlook booking
Scheduling functions like start, end, cancel, ad hoc, etc.
Seniority level Entry level
Employment type Contract
Job function Quality Assurance
Industries Banking

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📌 Quality Analyst Technician (Ontario)
🏢 Insight Global
📍 Ontario