Salesforce & Business System Admin - Wildland Requisition ID: 3592
Department: Information Technology
Work Type: Hybrid
Application Close Date: 28th August 2026
At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. We've been creating positive change through the joy of travel since 1989, and we’re proud to be a certified B Corp with 1000s of experiences in over 100 countries.
We are Intrepid Join Intrepid Travel and help power the systems behind unforgettable adventures.As our Salesforce & Business Systems Administrator,you'llplay a pivotal role in supporting Wildland Trekking, one of North America's leading hiking and backpacking companies. You willown andoptimizeSalesforce and a suite of business systems that enable our Sales, Product, and Operations teams to deliver exceptional customer experiences.
This is far more than a traditional Salesforce Administrator role.You'llbe at the center of improving how technology supports the entire customer journey, from building dashboards and reporting that drive strategic decisions, to enhancing automations, managing integrations, and streamlining customer communications.You'llbalance day-to-day system administration with meaningful projects that improve efficiency, data quality, and the overall user experience.
Working closely with teams across Wildland Trekking and the wider Intrepid Travel group,you'llhave the opportunity to influence how we use technology to support growth, innovation,



and operational excellence.We'relooking for a curious and team-oriented problem-solver who combines strong Salesforce administrationexpertisewith a passion for continuous improvement.You'llenjoy working with both people and systems, translating business needs into practicalsolutionsand providing outstanding support to users.
This is a full-time permanent position based out of our Toronto Office, with the flexibility to work 2 days a week from home and is paying up to $85,000 annually, depending on experience.
Some of the experienceyou’llbring with you may include:
Minimum3+ years’ experience in business systems administration, including hands-on experience with Salesforce
Practical experience administering Salesforce, including user setup, access management, profiles, permissions, configuration,reportingand platform maintenance
Strong understanding of data quality, data governance, and the importance of reliable reporting
Ability to build effective relationships across departments and collaborate cross functionally
Strongorganizationalandproblem solvingskills, with fantastic attention to detail and proven ability to work autonomously
Our people reflect the diversity of our customers and the communities we visit:
Intrepid is made up of 71 nationalities in over 30 countries, and werecognisethat diversity makes us a stronger business.



We support a culture where people can be themselves and encourage applications from people of all backgrounds. Including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions.
Rewarding and developing our people is important to us, some of our work perks include:
Flexible work arrangements,work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trips
A minimum of10 weekspaid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professionaldevelopmentand mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family

We are Real. Together. Ambitious. Impactful. These are our values and to usthey'remore than just words, they are the pillars of our success and every dayit'sour people and the work they do thatbringthem to life.
We aim to ensurediversity, equity, and inclusion stay part of our recruitment process. If you require anyreasonableadjustmentto participate in therecruitment process, please contact us at [email protected] your name, location, and what yourequire, we will then be in touch to support your application.
Application Close Date: 28th August 2026

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📌 Salesforce & Business System Admin - Wildland (Ontario)
🏢 Intrepid Experience
📍 Ontario