Position: Supervisor, Support Services Department: AS Housekeeping Position Status: Permanent Time Type: Part time Non-Union Location: Peterborough, ON Language: English Salary Range: $44.60 - $55.76 per hour
Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville. With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions. PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers. As a member of the PRHC team, you will be part of an exceptional working setting – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people. PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.
What We Offer A competitive total rewards package aligned with the position
Pension plan with employer contributions for eligible roles
Health, wellness, and lifestyle perks, including fitness memberships and travel savings
On site gym 24/7 free to all employees
Ongoing learning and development opportunities to support your growth
Hours of Work The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.
What You’ll Do The Support Services Shift Supervisor is a member of the Environmental / Nutrition Services management team. This individual provides direction, leadership, support, and guidance in the day-to-day activities of the Environmental Services staff which includes Housekeeping, Waste and Linen Activities and the Nutrition Services staff. The Shift Supervisor facilitates the performance of all duties in accordance with Hospital and departmental policies and procedures, to ensure that all areas of the hospital are maintained in a clean and orderly condition and supervises all aspects of the patient meal services ensuring quality food, temperatures, and timely delivery. This person will also be involved in planning and problem solving within the Environmental Services and Nutrition Services Department.



The Supervisor acts with discretion within well-defined procedures/practices e.g. determine priorities; may deviate from established procedures/practice provided standards are met. Shift Supervisors act for the manager on a particular shift and are accountable for that shift’s operations.
What You’ll Bring Current membership with related association (Canadian Society of Nutrition Management, Food Handlers Certificate, Nutrition Management Certification or related courses preferred). Current membership with related association (Canadian Society of Nutrition Management, Food Handlers Certificate). Completion of OHA Housekeeping Supervisor’s Course, OHA Executive Housekeeper’s course.
WHO YOU ARE:
Minimum two years’ experience as a supervisor, preferably in a health care setting, or equivalent education and work experience.
Demonstrated knowledge of relevant regulations and legislation.
Computer literacy skills including proficiency and knowledge of various computer programs including Microsoft Word, Microsoft Excel, Microsoft Outlook, PowerPoint, and Internet/Intranet.
Interpersonal Sensitivity: demonstrated ability to understand and appropriately respond to the concerns of others, practicing active listening when interacting with individuals or groups and the ability to reflect on verbal and non‑verbal behaviour and communicate effectively.
Collaboration: demonstrated ability to build links across and outside the organization.
Impact & Influence: demonstrated ability to indirectly influence others to gain support and commitment.
Organizational Awareness: demonstrates organizational awareness with a clear sense of organizational impact.
Service & Quality Orientation: demonstrated desire to provide quality, patient centered care.
Developing Others: demonstrated ability to foster learning & development of others through coaching, managing performance and mentoring to stretch and challenge others.
Holding Self & Others Accountable: demonstrated success by establishing appropriate levels of responsibility, holding others accountable and implementing (or implements) appropriate recognition or consequences.
Experience in nurturing and maintaining a working environment conducive to positive staff morale and employee wellness.
Ability to manage difficult and/or complex situations diplomatically and professionally.
Superior leadership, organization, interpersonal and emotional intelligence skills.
Strong writing and verbal communication skills.
Ability to foster and maintain strong working relationships with employees.




Superior detail and data management skills.
Strong ability to work independently on multiple projects and multiple deadlines.
Excellent project management, planning and interpersonal skills.
Ability to work in a team environment to meet shared goals and timeframes.
Our Commitment At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We encourage applications from members of all equity‑deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team.
Work Better PRHC is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Alderville and Hiawatha. The Health Centre is located in Peterborough Ontario, a 90-minute drive north-east of Toronto – and has a proud local history extending back over a century. We are the region’s largest employer with more than 2,900 staff, 400 physicians with privileges and a core group of 250 volunteers.
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.
Live Better In Peterborough, you’ll be as close to the great outdoors as you are to work, schools and other amenities. Cottage country is as close as 20 minutes away. An hour south of Kawartha Highlands Provincial Park and a couple of hours from Algonquin Provincial Park. Here, we boast all the conveniences and comforts that an exceptional quality of life demands. Here, you can have it all. Just 90 minutes from downtown Toronto by car, Peterborough is a unique community unto itself, an established entity with a rich heritage, a thriving culture, and a bright future. Home to Trent University and Fleming College as well as a burgeoning business sector, the opportunities here abound. Peterborough offers a unique blend of outdoor pursuits and urban amenities right at your doorstep. Our arts and culture community is renowned for its exceptional events, exhibitions and performances, and the city offers a wide array of multicultural cuisine, local cafés, and unique shops.

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📌 Supervisor, Support Services (Ontario)
🏢 Prhc
📍 Ontario