Lead the Account Services team at Aquatera to ensure high-quality customer service and effective billing processes. This managerial role focuses on customer relations and collections within Aquatera's utility services.

As the Account Services Manager, you will oversee customer service, billing, collections, and general accounts receivable for water, wastewater, and solid waste utilities. We're seeking a candidate with strong leadership skills and experience in enhancing service quality. Your work will directly support Aquatera’s mission of delivering excellent service and maintaining community trust.

Key Responsibilities:
• Manage and develop a high-performing team
• Provide exceptional customer service as a primary contact




• Ensure accurate metering and billing processes
• Lead recruitment and performance management efforts
• Promote compliance with health and safety regulations

Requirements:
• Bachelor of Commerce or Diploma in Management
• 3-5 years of management experience
• Strong knowledge in utility billing and call centers
• Advanced computer and tech integration skills
• Solid financial management background

Elevate Aquatera's customer service standards while leading a committed team in a fulfilling work environment.
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📌 Account Services Manager at Aquatera (Alberta)
🏢 Socket.dev
📍 Alberta