Catering Operations Supervisor - YYZ Airport
Job Category : Catering Operations

Requisition Number : CATER017221

Posted : August 5, 2026
Full-Time
On-site

Locations
Showing 1 location

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more *Benefits may vary based on eligibility

We are committed to being a leading provider of commercial services within the aviation industry

Our teams focus on maintaining a positive working environment and treating all team members with respect

With more than 200 locations across the world, we offer opportunities for career progression

SUMMARY

The Catering Operations Supervisor is responsible for overseeing daily shift operations, ensuring safe, efficient, and compliant service delivery. This role directly supervises frontline employees and leads, supports operational execution, and ensures all work is completed in accordance with company, airline, and regulatory standards.

RESPONSIBILITIES

Supervise daily activities of Catering Transport Drivers, Leads, and operational staff

Provide direction, support, and real-time problem resolution during shifts

Monitor employee performance and provide coaching, feedback, and corrective action as needed

Assist with training and onboarding of new employees

Promote a safety-first culture and ensure adherence to company policies

Oversee aircraft servicing and ensure on-time, accurate, and safe operations

Coordinate shift activities to meet operational demands and service expectations

Ensure all work is performed in accordance with airline SOPs and SLAs





Support scheduling execution and ensure proper staffing levels during shifts

Step in and perform operational duties as needed

Ensure compliance with all safety, operational, and regulatory requirements

Monitor use of PPE and adherence to safety procedures

Ensure completion and accuracy of required documentation (DFRs, catering logs, vehicle inspections)

Report and escal operational or safety concerns

Support incident reporting and ensure timely documentation (e.g., GPET)

Monitor operational performance and address service gaps in real time

Conduct routine checks and audits to ensure compliance and quality standards

Communicate operational updates, delays, and issues to leadership

Support continuous improvement efforts within the operation

Assist with shift scheduling and labor coordination

Support tracking of attendance, productivity, and performance metrics

Participate in team meetings and operational briefings

Perform any additional duties as assigned by management

QUALIFICATIONS

Minimum 18 years of age

1–3 years of supervisory or leadership experience preferred

Valid driver’s license (in valuable standing)

Must be legally authorized to work in the country of employment

Must be able to obtain and maintain all required airport, security, and regulatory clearances applicable to the location (e.g., TSA, FAA, Port Authority, U.S. Customs, U.S. Postal Service, RAIC)

Ability to operate ground service equipment (catering trucks, forklifts, etc.)

Ability to work flexible schedules, including nights, weekends, and holidays





Must successfully complete all required training and certifications

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proudto be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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📌 Catering Operations Supervisor - YYZ Airport (Ontario)
🏢 PrimeFlight Aviation Services
📍 Ontario