IMAC Deployment Technician
Job Post Details
WBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for an IMAC Deployment Technician to work in onsite with our EUC clients.
The open position we have is a 5-month temporary position, with the possibility of an extension.
In this technical position, you will provide onsite or remote deployment and IMAC (Install, Move, Add, Change) services to our clients. You will work in a fast-paced environment, responding to and resolving client requests with a focus on exceeding our customers' expectations. You will be constantly learning new technology and be driven to learn and grow in your role every day.
Key Responsibilities
Analytical – Collects, comprehends, and applies knowledge gathered from experience
Problem Solving – Identifies and resolves problems in a timely manner
Customer Service – Proven ability to manage difficult and/or emotional customer service situations
Communication – Speaks and writes in explicit and persuasive language in positive or negative situations
Teamwork – Desire to help build, and be part of, a close-knit team
Organizational Support – Amazingly strong organizational skills and completes administrative tasks thoroughly and on time, while following organizational best practices
Time Management – Prioritizes and plans work activities efficiently
Punctuality – Takes pride in being at work and ready for work on time and arriving at customer sites on time
Dependability – Follows instructions and procedures and responds to management direction positively
Preferred Qualifications
Ability Write in both French and English
High School diploma or equivalent
1-2 years of previous IMAC experience
Good communication, time management and mathematical skills
Dependable and reliable
Attention to detail and documentation – you take pride in your work
Basic knowledge of desktops, laptops, printers, tablets, mobile phones, and computer related peripherals
Clean criminal record and driving abstract
Additional Details
Only applicants selected for an interview will be contacted. We sincerely thank all applications for their interest in WBM.
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