Canada- Outbound Product Manager at PointclickcareAbout the roleThis position focuses on bringing Pointclickcare's products to market successfully. You will be responsible for ensuring new solutions are well-received and adopted by customers. Your work will involve translating product features into tangible customer benefits and supporting the sales teams.Key factsLocation: Remote or Mississauga, CanadaEngagement: Full-TimeTeam: Outbound Product ManagementWhat you'll doDevelop and execute plans for introducing new products and strategic initiatives to the market.Define and communicate product value and positioning in partnership with marketing and product teams.Coordinate readiness activities across various departments, including sales, marketing, operations, and support.Engage with target customers to validate product viability and manage beta testing programs.Track product usage, adoption rates, and revenue to identify areas for improvement and growth.Act as a commercialization expert for significant deals and high-level customer interactions.Provide product knowledge and support to sales teams and for key customer engagements.Gather insights from customers and the competitive landscape to influence product development.RequirementsA minimum of 5 years of experience in product management, product marketing,
or go-to-market roles within enterprise software or health technology.Proven ability to lead cross-functional projects in a complex organizational structure.Strong analytical capabilities to interpret performance data and market trends.Excellent communication skills, able to convey information effectively to both technical and non-technical audiences.Experience in coordinating go-to-market readiness across sales, marketing, operations, and customer support functions.Experience managing structured beta programs and customer validation efforts.Experience supporting major sales deals and engaging with executive-level clients.Ability to use market intelligence and competitive analysis to influence product strategy.Nice to haveExperience launching enterprise SaaS or AI-powered products.Experience working closely with sales, revenue operations, and customer success teams.Background in the healthcare or post-acute care industry.An MBA or equivalent business experience.Familiarity with Claude Code and Claude Work.Skills & toolsEnterprise SoftwareHealthcare TechnologyProduct ManagementProduct MarketingGo-to-Market StrategyCross-functional LeadershipData AnalysisCustomer EngagementSales EnablementPractical notesTravel to the Mississauga or Salt Lake City office may be required for remote employees for events such as onboarding, team gatherings, and annual meetings.Retirement plan matching.Flexible paid time off.Wellness programs.Parental leave.Fertility and adoption support.Continuous development.Employee assistance programs.Equal employment prospect and accommodations for candidates with disabilities.AI tools are used in the hiring process for candidate screening and assessment. #J-18808-Ljbffr