• Define and communicate strategic visions for major initiatives, establishing the governance and alignment needed to accelerate decision-making and drive measurable outcomes throughout the program lifecycle.
• Define vision, objectives, and roadmaps for cross-organizational programs, ensuring alignment with corporate priorities and refining strategy based on execution.
• Establish governance, organizational structures, and scalable processes to translate strategic intent into executable designs.
• Bridge strategy and execution by framing trade-offs and identifying decision gaps to maintain program momentum.
• Map stakeholders and establish involvement forums to maintain engagement throughout the program lifecycle.
• Drive cross-functional alignment and resolve conflicts to ensure shared ownership of outcomes.
• Maintain clear communication rhythms to keep working teams and senior leadership aligned and accountable.
• Operate governance frameworks with clear decision rights and escalation paths to maintain alignment.
• Proactively frame key decisions, equipping leadership with context to act decisively.
• Manage interconnected workstreams and dependencies, balancing speed with quality and risk mitigation.
• Develop a 360-degree change management approach addressing people, processes,
  
  
  
  and organizational design.
• Champion new ways of working with GTM and training teams to ensure effective organizational adoption.
• Track health metrics and prepare executive dashboards to communicate progress and course corrections.
• Capture lessons learned and build scalable playbooks to strengthen future team capabilities.
• Continuously identify opportunities to improve tools and operating models across the PMO.

Requirements

• Degree in Business, Strategy, or a related field
• 7+ years in strategy, program management, or management consulting.
• Leading complex, cross-functional programs from strategy through execution.
• Designing governance frameworks and operating models for large initiatives.
• Exceptional communication and storytelling skills for Director+ and VP audiences.
• Navigating matrixed organizations and managing diverse stakeholders.
• Initiative and ownership—proactively identifying gaps and driving solutions.
• Commitment to core values: trust, teamwork, and accountability.
• MBA or advanced degree in a related field (Great to Haves)
• PMP, PgMP, or equivalent program management certification (Great to Haves)
• Change management certification (e.g., PROSCI or equivalent)
• Experience in retail, consulting,
  
  
  
  or complex channel environments (Great to Haves)
• Bilingual fluency (English and French) is an asset.

Core Competencies

Demonstrates expertise in strategic visioning, program management, and governance frameworks, with a robust focus on cross-functional alignment and stakeholder engagement. Proficient in change management and effective communication to drive organizational adoption and measurable outcomes.

Highest-signal resume keywords

• Strategic Visioning
• Program Management
• Governance Frameworks
• Change Management Certification
• Exceptional Communication Skills

ATS Optimization Keywords

Hard Skills

• Program Management
• Governance Frameworks
• Change Management
• Stakeholder Engagement
• Risk Mitigation
• Performance Metrics Tracking
• Cross-Functional Program Leadership
• Decision-Making Frameworks
• Organizational Design
• Process Improvement

Soft Skills

• Initiative
• Ownership
• Teamwork
• Accountability
• Conflict Resolution

Certifications & Qualifications

• PMP
• PgMP
• Change Management Certification
• MBA

Industry Keywords

• Retail
• Consulting
• Complex Channel Environments

Tools & Technologies

• Executive Dashboards
• PMO Tools
• Communication Platforms