Community Content Strategist at Okta. About the role You will design and implement a content roadmap to transform the Okta and Auth0 customer hubs into primary resources for security and identity professionals. This position focuses on converting community insights into valuable assets that improve search visibility and foster deeper user participation.

Key facts

- Location: Toronto, Ontario, Canada
- Engagement: Full time
- Team: Customer Content, Social Care & Advocacy, and Community Engineer teams

What you’ll do

- Develop a comprehensive content plan to increase the authority of Okta and Auth0 user forums.
- Collaborate with internal departments to identify trending topics and technical discussions within the community.
- Produce high-quality written materials based on community-sourced knowledge.
- Optimize community content to ensure it ranks well in generative search results.




- Increase overall member interaction and platform activity through strategic content placement.

Requirements

- Proven experience in content strategy, specifically within technical or developer-focused communities.
- Ability to bridge the gap between complex identity security topics and accessible, searchable content.
- Experience working across multiple internal stakeholders to align content goals with broader business objectives.
- Strong understanding of SEO principles and how they apply to community-driven platforms.

Skills & tools

- Content Strategy
- Community Management
- SEO and Generative Search Optimization
- Okta and Auth0 product knowledge
- Technical Writing

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📌 Community Content Strategist (Toronto)
🏢 Okta
📍 Toronto