The Client Service Representative is Regina Housing's front-line office position. You'll provide direct service to current clients and administrative support to the Client Support department. This is a temporary 3-month term.

This position will primarily focus on records management and supporting the organization's records retention and archiving processes. Key responsibilities include organizing files into banker boxes, labeling and preparing boxes for storage or shipment, entering and maintaining information in Excel spreadsheets, physically moving boxes using dollies in preparation for shipping.

What you'll also do:

- Answer both in person and telephone queries and provide information or direct to others for assistance as required
- Process rent and other payments
- Generate keys and building access cards for tenants as required
- Provides administration support to multiple departments by filing, creating packages, mailing letters, and opening/closing procedures.

What you'll need:

- 1-3 years customer service, administration, or clerical experience preferred




- Excellent customer service skills! You have the patience to deal with a wide variety of people with unique needs and challenges while working with them to get them the assistance they need.
- Excellent organizational skills and data entry skills.
- Communication Skills: You are professional and friendly and can communicate effectively over the phone and over email
- Computer Skills: you are confident with all Microsoft products including Excel and you pick up recent computer applications easily. Experience with JDEdwards is considered an asset.
- Ability to think critically, solve problems, make decisions individually and as a team, and a high level of detail is necessary.

Physical & Mental Demands:

- This position involves an extensive amount of computer work requiring prolonged sitting and typing.
- Performs analytical work requiring a high degree of concentration and attention to detail.
- Frequent interactions with the public.
- Frequent bending.
- Frequent lifting and/or carrying of up to 30lbs; infrequent lifting of 50+ lbs.
- Frequent use of step ladders.

Pay: $18.75-$20.48 per hour

Benefits:

- Casual dress
- Company pension
- Employee assistance program

Work Location: In person

📌 Client Service Representative (Regina)
🏢 Regina Housing Authority
📍 Regina