JOB SUMMARY: The F&B; operations Manager oversees the day-to-day operations of the Food & Beverage Department. Creating a welcome and individual service excellence for their guests with a focus on positive results and passes this culture down to their Leaders and colleagues.

ACCOUNTABILITIES: The primary responsibility of the F&B; operations Manager is to direct and assist banquets and or outlet service personnel in serving successful events while maintaining high standards of service.

QUALIFICATION STANDARDS

EDUCATION & EXPERIENCE:

· Post Secondary Degree in Hospitality or Food & Beverage Management an asset

· Minimum three years experience as an F&B; Supervisor including overseeing multiple restaurants and or banquets

· Must be a highly organized individual with the ability to handle numerous tasks at one time

REQUIREMENTS:

· Must be able to communicate clearly and concisely.

· Must be able to evaluate and select among alternative courses of action quickly and accurately.

· Must maintain composure and objectivity under pressure.

· Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.

· Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

· Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

· Must be able to work with and understand financial information and data, and basic arithmetic functions.

· Thorough knowledge of outlet procedures and serving standards.

· Strong, proven leadership qualities and management skills

DUTIES & FUNCTIONS:





· Approach all encounters with guests and employees in a friendly, service-oriented manner.

· An active presence on the floor with guests, leaders and colleagues

· Maintains appropriate staffing levels at all times by forecasting and recruiting as required

· Maintains a constructive, harmonious and communicative working relationship with all supporting departments

· Assists in the preparation and coordination of the F&B; business plan and strategies

· Constantly seeks out ways to enhance service and increase volumes and profit through effective, innovative implementation of the F&B; strategies

· Develops and maintains close and effective working relationship with all supporting departments, particularly with the Executive Chef, Director of Sales and Marketing and the Conference Services Team

· Accurately and closely forecasts/monitors revenues and expenses to meet monthly and year end targets

· Ensures all financial reporting is maintained and accurate (billing, payroll, etc)

· Ensures the ongoing professional development, growth, and work satisfaction of all co-workers

· Ensures a clean and secure working environment with continual emphasis on promoting employee health and safety

· Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.

· Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.

· Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.

Pay: $50,000.00-$55,000.00 per year

Benefits:

- Dental care
- Extended health care
- Paid time off

Work Location: In person

📌 F&B Manager (New Brunswick)
🏢 Lecours
📍 New Brunswick