Metrotown Mitsubishi currently has an exceptional opportunity for an experienced Financial Services Manager to join our team. If you have a proven track record in financial success and are passionate about providing exceptional services to our valued customers, then this opportunity is for you!
We are seeking a skilled professional who has expertise to promote finance and insurance products, brings management experience, result driven, has a strong negotiation skills, and able to work in a fast-paced environment.
Ability to speak a 2nd language (Mandarin/Cantonese) is an asset.
$100,000 a year + bonuses + spiffs.
Responsibilities:
- Ensure customers understand every component of the sale
- Work with the sales team to close the sales
- Identify customer needs and offer appropriate financial products
- Ensure all vehicle contracts documentation is accurate
- Ensure all vehicle financial contracts are funded in a timely manner
- Establish short- and long-term goals for profit percentages
- Achieve Business Office product sales target and penetration percentages
- Utilize CRM tools and ensure proper follow-up procedures are being used
- Maintain maximum level of customer satisfaction and retention
- Coordinate activities and trainings with the sales department
- Ensure high Sales Satisfaction Index rating and delivery standards are maintained
- Maintain a high level of product knowledge and participate in all OEM training
- Prepare policy remittances and sales reports for management
- Enforce company and manufacturer policies and procedures
- Other duties as assigned
Requirements:
- Min 2 years of experience as a Financial Services Manager in automotive industry
- In-depth knowledge of Finance & Insurance products
- Operate with the highest degree of integrity
- Strong negotiation skills
- Proactive self-starter with a desire for accountability
- Able to outperform goals and objectives
- Able to retain long-term customer relationships
- Demonstrate a high degree of accuracy and sound business judgment
- Identify and resolve issues effectively and efficiently
- Commit to provide exceptional customer services
- Able to excel in a rapid-paced environment
- Able to work well under pressure and deadlines
- Excellent communication skills and attention to detail
- Valid driver’s license and VSA license
- Strong computer skills and knowledge of automotive software (eg: Reynolds, CDK, PBS)
We offer:
- Competitive commission and bonus plan (based on experience)
- Extended health benefits
- Car and phone allowance
- Manufacturer’s recognition and rewards program
- Dental & Vision care
- On going training and professional development support
- Opportunities for career advancement
- Employee engagement events
- Safe and healthy work environment
License/Certification:
· Driver's License (Required)
- Vehicle Sales Authority of BC (VSA) license (Required)
- PBS (Preferred)
Job Types:
- Full - Time
- Permanent
Schedule:
- Available both weekdays and weekends
Pay: From $100,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care