Private Dental Practice

St.Thomas/London Ontario

We are a well-established, growing dental practice seeking an experienced Office Manager to help take our clinic to the next level. This is a leadership role for someone who enjoys ownership, accountability, and actively building a practice — not just maintaining one.

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Compensation

- $60,000 – $80,000 per year, depending on experience

- Performance-based bonuses tied to practice growth and efficiency

- Full-time, permanent position

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The Opportunity

This is our first dedicated Office Manager role, and it is a key hire. You will work closely with the practice owner to:

- Reduce day-to-day operational stress

- Improve systems, scheduling, and team accountability

- Actively build and grow the practice

You will have meaningful influence over how the office runs and evolves.

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Key Responsibilities

Practice Growth & Development

- Lead practice growth initiatives, including:

- Coordinating monthly in-house specialist days (oral surgery, endodontics, paediatric dentistry)

- Managing referrals, schedules, case flow, and communication related to visiting specialists

- Identifying opportunities to increase production in a patient-centred, non-corporate way

- Build and optimize the hygiene program

- Support the clinic’s transition toward more digital systems and workflows

Scheduling & Operations

- Maintain consistently full dentist and hygiene schedules

- Optimize chair utilization and reduce gaps

- Manage recalls, short-call lists, and schedule efficiency





- Support extended hours or future evening/weekend expansion if demand supports it

Team Leadership & Accountability

- Lead front desk operations and oversee administrative staff

- Support hiring, onboarding, performance management, and conflict resolution

- Set transparent expectations and follow through when issues arise

- Create systems so problems are solved proactively, not reactively

Front Desk & Administrative Oversight

- Treatment plan presentation and financial coordination

- Insurance follow-ups and billing oversight

- IPAC knowledge and compliance (hands-on involvement is an asset)

- Maintain a calm, organized, and professional front-of-house environment

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Who We’re Looking For

- 5+ years in dental administration; management experience strongly preferred

- Confident communicator with patients, staff, and specialists

- Organized, decisive, and comfortable holding people accountable

- Motivated by growth, improvement, and ownership

- Digital dentistry experience is an asset (not a requirement)

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Why This Role Is Different

- You will not be micromanaged

- You will have real influence over how the practice grows

- Your role is to minimize the owner’s headaches

- This is a long-term opportunity for the right person

Qualified candidates will be contacted for an initial confidential conversation.

Send resume to [email protected]

Job Types: Full-time, Permanent

Pay: $60,000.00-$80,000.00 per year

Benefits:

- Dental care

Experience:

- DENTAL OFFICE MANAGER: 1 year (required)

Work Location: In person

📌 Dental Office Manager (Canada)
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