Assistant General Manager | INK Entertainment

At INK Entertainment, we build world-class hospitality and lifestyle experiences. We are seeking an ambitious, high-energy Assistant General Manager to help lead day-to-day operations at one of our premier restaurant venues. In this role, you will be a driving force behind seamless service, exceptional guest experiences, and team development. If you thrive in a quick-paced, high-volume setting, lead by setting the standard, and know how to balance financial performance with unforgettable hospitality, we want to hear from you.

Why Join INK?

We invest in our people and believe in growing talent across our diverse ecosystem of venues. As part of the INK Entertainment team, you will enjoy:

- Internal Growth & Mobility: Access to cross-training programs and mobility opportunities across all INK Entertainment venues.
- Dining Perks: Generous dining discounts across our hospitality portfolio.
- VIP Access: Early access to select events, concerts, and nightlife experiences.
- Lifestyle Perks: Full enrollment in INK’s Perkopolis perk program for exclusive savings.
- Leadership Development: Direct mentorship and continuous training to elevate your management career.

Key Responsibilities:

Guest Experience & Operations

- Oversee daily floor operations to ensure every guest receives prompt, courteous, and high-quality service.
- Manage guest feedback and resolve service inquiries swiftly, upholding INK’s commitment to service excellence.
- Maintain strict standards for cleanliness, hygiene, and physical bar/dining safety, adhering to all health codes and safety standards.

Beverage & Inventory Control

- Take ownership of the beverage program and liquor inventory, including requisitioning stock and managing supplier orders.
- Monitor beverage prep, portioning, and pours to maximize profitability and eliminate waste or abuse.




- Collaborate with culinary teams to curate compelling beverage pairings for menu items.

Financial & Administrative Leadership

- Monitor daily sales, analyze beverage costs, and reconcile cash and financial statements with accuracy.
- Lead labor scheduling and resource allocation to optimize team efficiency during peak and non-peak hours.
- Support overall venue profitability through sharp attention to detail in all operational costs.

What You Bring

- Experience: Background in restaurant supervision or hospitality management; formal education in hospitality or business management is an asset.
- Business Acumen: Solid understanding of food and beverage cost controls, inventory management, and basic accounting principles.
- Leadership & Communication: Exceptional interpersonal skills with the ability to inspire staff, delegate effectively, and diffuse tense situations smoothly.
- Problem-Solving & Agility: Strong decision-making skills and tech savviness, with the ability to stay composed and organized in high-pressure situations.
- Schedule Flexibility: Willingness to work peak industry hours, including evenings, weekends, and holidays.
- Physical Capability: Ability to stand, walk, and navigate a fast-paced venue floor for extended shifts.

Equity, Diversity & InclusionINK Entertainment is an equal opportunity employer. We are committed to building a diverse, inclusive workplace where all team members feel valued, respected, and empowered.

AccessibilityWe are committed to providing equal opportunities across all employment activities, including access to jobs and accommodations during the recruitment process and employment, in accordance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA).

Pay: From $50,000.00 per year

Benefits:

- Company events
- Dental care
- Extended health care
- Paid time off
- Store discount

Work Location: In person

📌 Assistant General Manager - INK Entertainment (Canada)
🏢 Ink Entertainment
📍 Canada