Join Our Team
Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22.530 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One full-time permanent Manager, Safe Haven Youth Services position available, starting on September 14, 2026, working 37.5 hours per week.

What’s In It for You?

- Job Band K (hourly wages): Min - $41.00, Mid - $45.46, Max - $50.40
- A positive work culture, inclusive workplace policies, and employee wellness initiatives.
- Enrollment in a defined pension plan with the Heath Care of Ontario Pension Plan (HOOPP).
- Enrollment in our Modular Health and Dental Benefits plan with Sun Life.
- Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
- 4 Weeks paid vacation (accumulated bi-weekly)
- 15 hours of personal time per year.
- Paid sick time (accumulated monthly) to a maximum of 300 hours.
- 11 paid holiday perks per year plus a floater day.
- Discounted GRT passes through membership with Travel Wise.
- Employee Referral Incentive Program.
- Professional development and tuition reimbursement opportunities.
- Responsive Leadership Training Program.
- Staff appreciation events.

Your Role:

In this role, you will be responsible for:

- Manages the design, delivery, implementation,



and evaluation of effective programs at Safe Haven Youth Services.
- Establishes, and maintains partnerships with funders and community agencies to ensure the safety, housing and mental health needs of youth being served are met.
- Builds relationships and networks with community organizations that support the Safe Haven team in providing inclusive programming.
- Provides leadership promoting best practices and supporting the implementation of evidence informed practices.
- Identifies gaps in service and develops programs to meet service needs.
- Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
- The above tasks are representative but not all inclusive.

Your Talents and Experience:

- Requires a minimum diploma or undergraduate degree in social work or related discipline and three to five years relevant work experience in a leadership or management capacity.
- Preferred experience in the management of housing and/or mental health programming.
- Requires knowledge of issues and trends related to the housing and/or mental health sector.
- Ability to maintain effective staff relations, and exceptional interpersonal and communication skills are required.
- Proven experience in developing and maintaining partnerships with community agencies, key stakeholders and funders is essential.
- Proven ability to assess, plan, implement, and evaluate programs.




- Ability to integrate clinical theory and practice into the program with a sound understanding of evidence informed practices.
- Demonstrates collaboration and self-awareness.
- Able to build authentic and sustainable relationships with staff members, clients, and community partners.

If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence, no later than 4 pm on August 19, 2026.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and quality; therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require any support submitting your application or during the interview process by contacting Human Resources at [email protected] or by calling (phone hidden) ext. 1247.

Our Commitment to Equity:
To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.

Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.

📌 Manager, Safe Haven Youth Services - MHS - 6268K (Canada)
🏢 Starling Community Services
📍 Canada