We are looking for a friendly, organized, and patient-focused Medical Office Assistant to join our growing team. We are a modern comprehensive ophthalmology practice dedicated to providing exceptional eye care in a welcoming environment.

As the first point of contact for our patients, you’ll play an important role in creating a positive experience while ensuring the clinic runs smoothly. This position combines front desk responsibilities, patient coordination, and clinical support in a collaborative healthcare setting.

Responsibilities

- Welcome patients and provide a warm, professional first impression.
- Register patients, verify demographic and insurance information, and maintain patient confidentiality.
- Schedule, reschedule, and confirm appointments while optimizing physician schedules.
- Answer incoming phone calls, respond to patient inquiries, and coordinate communication with referring offices.
- Manage electronic medical records accurately and efficiently.
- Process referrals, consults, and other medical documentation.
- Collect payments and assist with administrative tasks as required.
- Prepare patients for examinations by obtaining preliminary information and assisting with patient flow.
- Support physicians and technicians with day-to-day clinic operations.
- Maintain a clean, organized, and productive reception and clinical environment.
- Work collaboratively with the entire team to provide outstanding patient care.

Qualifications

We’re looking for someone who is:

- Friendly, compassionate, and professional with excellent customer service skills.
- Highly organized and able to multitask in a fast-paced medical environment.




- Comfortable using computers and learning new software quickly.
- An excellent communicator with strong verbal and written communication skills.
- Reliable, detail-oriented, and able to maintain strict patient confidentiality.
- Able to work independently while contributing positively to a team environment.

Required:

- Previous experience in a medical office, specialist clinic, or other healthcare setting.
- Experience with electronic medical records (EMRs).
- Strong organizational and administrative skills.

Considered Strong Assets:

- Experience with Plexia EMR
- Previous experience working in ophthalmology or optometry
- Knowledge of ophthalmic terminology and common eye conditions
- Experience acquiring OCT (Optical Coherence Tomography) images
- Experience performing visual field testing or other ophthalmic diagnostic testing
- Ability to speak Punjabi in addition to English

What We Offer

- Competitive compensation based on experience
- Supportive and collaborative team environment
- Opportunity to learn and grow within a modern ophthalmology practice
- Meaningful work helping patients preserve and improve their vision
- On-site training for motivated candidates with transferable healthcare experience

If you enjoy providing exceptional patient care, thrive in a fast-paced environment, and are looking to build a long-term career in ophthalmology, we’d love to hear from you.

Pay: From $23.00 per hour

Benefits:

- Extended health care
- On-site parking
- Paid time off

Ability to commute/relocate:

- Delta, BC V4C 3C6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Medical Office Assistant (Canada)
🏢 Evergreen Ophthalmology
📍 Canada