About Agency 5S

Agency 5S is a creative strategy agency that helps organizations turn ideas, messages, and stories into clear, engaging content. Our work spans client campaigns, video and animation, social content, articles, scripts, and other MARCOM materials.

About the Role

We are looking for a Content Producer to manage client-facing content and creative production projects from kickoff through delivery. This is a hands-on role for someone who can work confidently with clients, write and shape strong content, manage timelines, coordinate contributors, and keep projects moving across multiple formats.

In this role, you will help lead the production of communications materials such as articles, scripts, social content, video-related copy, and other client deliverables. You will coordinate internal teams, freelancers, vendors, and client stakeholders to ensure work is delivered clearly, efficiently, on time, and to a high standard.

Best suited for: A strong writer and organized communicator who enjoys client contact, creative production, content development, and managing several moving pieces at once.

Why This Role

- Work on a variety of client projects across content, video, social, and creative production.
- Combine writing, project management, client coordination, and production support in one practical role.
- Help clients turn complex or abstract ideas into clear, audience-friendly communications.
- Collaborate with writers, editors, designers, animators, video partners, account leads, and production vendors.
- Build hands-on agency experience with clients across corporate, government, association, and non-profit sectors.
- Contribute to production systems that keep creative work organized, accurate, and on schedule.

What You Will Do

Client & Project Communication

- Lead or support client kickoff meetings, briefing discussions, and project-planning calls.
- Clarify client objectives, audiences, key messages, timelines, approvals, budgets, and deliverables.
- Manage client expectations around scope, feedback, revision rounds, approvals, and delivery timing.
- Provide clear project updates to clients and internal stakeholders.
- Capture client feedback accurately and translate it into actionable direction for writers, editors, designers, freelancers, or production partners.
- Flag risks, delays, scope changes, missing inputs, or unclear direction early.
- Escalate sensitive client, timeline, or scope issues when needed.

Content Development & Writing

- Write and develop client-facing communications content, including articles, scripts, video outlines, social copy, campaign copy, presentation content, headlines, summaries, and supporting materials.
- Conduct research to support accurate, useful, audience-focused storytelling.
- Translate client information into clear, credible, non-jargon-heavy content.
- Adapt approved messaging across formats such as articles,



video scripts, social content, decks, web content, and campaign materials.
- Review copy for structure, clarity, tone, readability, factual support, and alignment with project objectives.
- Incorporate client, editorial, creative, and internal feedback into revised drafts.
- Coordinate with freelancers or external contributors when internal capacity or specialized expertise is required.
- Maintain strong writing standards, including clarity, accuracy, audience relevance, and consistency of voice.

Creative Production Coordination

- Build and manage project timelines, workback schedules, and production plans.
- Coordinate project needs across writing, editing, design, animation, video, social, translation, account service, and vendor teams.
- Ensure each deliverable has a clear owner, deadline, approval path, and next step.
- Support production planning for creative, video, social, and multimedia content initiatives.
- Coordinate source materials, assets, briefs, client inputs, approvals, and production details.
- Help schedule shoots, calls, reviews, or production milestones as needed.
- Track progress and proactively identify bottlenecks or missing information.
- Support clean handoffs between strategy, creative, production, client service, and delivery teams.

Administration & Process Support

- Maintain accurate project records in CRM and internal systems.
- Track project scope, budgets, deliverables, key dates, approvals, and production details.
- Support contract administration, invoicing coordination, assignment emails, and production reporting as needed.
- Ensure project details align with sold scope and client expectations.
- Flag additional work or scope changes that may require pricing review.
- Help improve client intake, briefing, approval, and revision workflows.
- Create or improve templates, checklists, and workback tools.
- Support workflow improvements that make project delivery more efficient, consistent, and collaborative.

What We Are Looking For

Required Qualifications

- Strong English writing, editing, and storytelling skills.
- 3+ years of experience in communications, content production, agency project coordination, public relations, marketing, journalism, or a related field.
- Experience managing client-facing projects, timelines, approvals, feedback rounds, and stakeholder communication.
- Ability to write clear, useful, audience-focused content across formats.
- Strong project management, organization, and time-management skills.




- Comfort managing multiple clients, projects, deadlines, and contributors at once.
- Strong attention to detail and a quality-control mindset.
- Ability to lead client conversations with confidence and professionalism.
- Comfort using Microsoft Office, Teams, CRM tools, and project tracking systems.

Preferred Qualifications

- Experience writing articles, scripts, social content, video outlines, presentations, web copy, or campaign materials.
- Experience working in an agency, PR, communications, marketing, creative production, or content studio environment.
- Experience coordinating designers, animators, video partners, translators, freelancers, editors, or production vendors.
- Familiarity with video production, social content production, creative workflows, or multimedia campaign delivery.
- Experience working with government, association, corporate, public-sector, or non-profit clients.
- French language skills are an asset but not required.

You Will Be Successful If You

- Enjoy building trusted client relationships.
- Can balance writing, project management, client service, and production coordination.
- Are highly organized and comfortable managing several moving pieces at once.
- Can turn client or creative feedback into clear, actionable revisions.
- Write clearly and can adapt content for different audiences and formats.
- Stay calm and solutions-focused when timelines are tight.
- Take ownership from kickoff through approval and delivery.

What Success Looks Like

- Clients receive transparent communication and understand next steps.
- Content is written clearly and meets project objectives.
- Projects stay on track with fewer last-minute escalations.
- Approval cycles are managed efficiently.
- Project details, budgets, scope, and CRM records are accurate.
- Internal contributors have the information they need to complete their work.
- Handoffs between account service, creative, production, and delivery are complete and timely.
- Client feedback is implemented accurately and consistently.

Pay: $60,000.00-$80,000.00 per year

Benefits:

- Dental care

Application question(s):

- Are you comfortable leading client calls and presenting recommendations to clients?
- Which types of content have you created professionally? (List all that apply)

Articles
Video scripts
Social media content
Marketing campaigns
Website copy
None of the above

- How many client projects have you actively managed at one time?

1-2
3-5
6-10
10+

- What types of content have you personally written professionally? (list all types)

ie. Article, radio, social, video, web copy, etc

Experience:

- managing client facing projects: 3 years (preferred)
- agency: 2 years (preferred)
- Content Writing: 2 years (preferred)
- Producer: 3 years (preferred)

Work Location: Hybrid remote in Toronto, ON M4W 3C7

📌 Content Producer (Canada)
🏢 Agency 5s
📍 Canada