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At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a
person with a disability, please let us know by emailing [email protected], as adjustments can be made to
help support you in your application process.

Senior Key Account Manager

Number of positions: 1 Job Location: Dunsmuir 04

Employment type: Permanent Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 131,100.00 - 165,800.00

What you'll do

The Senior Key Account Manager (P4) builds on the duties of a Key Account Manager (P3) to:

- Lead the developer sector to drive projects and communications with BC Hydro groups: Interconnections (Distribution and

Transmission), Integrated Planning and Capital Infrastructure Project Delivery.

- Provide excellent customer service, address customer issues, and deliver on strategic customer opportunities within a

portfolio of our largest and most complex or sensitive key account customers by maintaining operational and senior
management relationships with customer organizations and within BC Hydro

- Initiate, support, or champion the development, delivery, and evaluation of programs and business solutions with internal

BC Hydro groups, which contribute to the long term success and profitability of both our customers and BC Hydro.

- Develop an in-depth and current knowledge of BC Hydro products, programs, services, policies and rate structures and

encourage customer participation in BC Hydro and government electricity related programs and offers





- Act as a trusted advisor to customers by providing strategic energy leadership and supporting their energy planning, and

electrical service needs within BC Hydro

- Engage customers to ensure awareness of and encourage participation in BC Hydro and government electricity-related

programs and offers

- Represent BC Hydro to customers with a knowledgeable, helpful, positive and professional tone

- Prepare and deliver briefing notes and support BC Hydro senior management and executive in customer-related issues,

activities, opportunities or meetings

- Provide leadership and support to the Key Accounts business plan and support to customer-related business

improvement initiatives across BC Hydro

- Develop and direct Key Account plans, and Sector Plans, to identify clear customer objectives and targets based on a

current understanding of BC Hydro and customer business and operational priorities

- Anticipate and track external business trends and government policy or regulatory influences to determine the impact on

customers and develop strategies for BC Hydro to influence and/or manage those externalities.

What you bring

- University degree, or Technical/Business School Diploma or a Professional designation in a Technical discipline. A

combination of relevant experience and education as equivalent will be considered.

- Eight + years in customer related roles, including sales, marketing or relevant utility or business areas

- Working level knowledge of project management, capital projects and program management

- Demonstrated ability to lead negotiations to effective resolution, effectively manage conflict and confidently deal with

customers on sensitive issues

- Working level knowledge of customer-related utility,



interconnections or electrical fundamentals is desirable

- Working level knowledge of building systems (HVAC, Building Envelope, Plumbing, Heat exchange systems) is desirable

- Strong customer service, marketing and sales ability is desirable

- Excellent writing, verbal and presentation skills, at technical and senior management and executive level

- Demonstrated organizational skills

- Demonstrated ability to lead cross-disciplinary teams

- A condition of employment for this job is that you maintain a valid class 5 driver’s license in good standing

What we offer

- A comprehensive benefits package
- A minimum of 15 paid vacation days
- A lifetime pension
- Flexible work model, depending on your role type
- Training and development courses

For more information on the benefits we offer, visit bchydro.com/advantages.

What else you should know

- At this time, the successful candidate is anticipated to hold a portfolio of Commercial Development sector accounts

focused on new and complex distribution service connections.

- Key Account customers and portfolios are assigned to Key Account Managers and may be changed from time to time

- Key Account Managers are required to travel to and visit customer sites to understand their business and operational

needs

- Key Account Managers are required to support their customer after hours as necessary to support unplanned outages or

other urgent operational issues

- A condition of employment for this job is that you maintain a valid class 5 driver’s license in good standing

Please be advised that this role has been assessed as safety sensitive and pre-qualification alcohol and drug testing will be
required as a pre-condition to employment.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,
include your Trades Qualification. This will ensure we have all the necessary information to assess your application without
any delays.

Location: Dunsmuir Street, Vancouver, B.C., Canada, V6B 5R3

Date Posted: 2026-08-06 Closing Date: 2026-08-20

For internal use 52478326

📌 Senior Key Account Manager (Canada)
🏢 BC Hydro
📍 Canada