Customer Service Representative, Ens Collision (Saskatoon)

Customer Service Representative, Ens Collision (Saskatoon)

08 Aug
|
Ens Collision
|
Saskatoon

08 Aug

Ens Collision

Saskatoon

Join the Ens Collision Team!

We are looking for a new team member to join our Ens Collision Center who is personable, professional and dependable. An ideal candidate will have a background in customer service and autobody administration.

Honesty and Integrity are mandatory.

Why Ens Auto?

Ens Auto, a locally owned and operated business in Saskatoon, has been serving the community since 1972. Our company comprises Ens Toyota, Ens Lexus, Ens Collision, and Ens Industrial, offering top-quality products and services to meet our clients ' automotive and industrial needs.

We:

- Take pride in fostering long-term relationships with team members and offering opportunities for growth opportunities and professional development.
- Value equal employment opportunities and strive to create a diverse workforce and an inclusive culture. As an inclusive workplace, we have a zero-tolerance policy against harassment.
- Expect all employees to uphold our comprehensive harassment policy and contribute to maintaining a respectful and supportive work environment.
- Deeply value our collaborative culture, where we prioritize teamwork, open communication, and mutual respect.
- Support your whole health here at Ens Auto. We offer mental health resources, wellness programs, corporate gym discounts, and other corporate fitness memberships.

What We Offer:

- A comprehensive benefits package, including medical & dental perks, life insurance, disability insurance, an employer-matched pension plan, an employee assistance program, and employee wellness initiatives.
- Added additional flexible perks and wellness package.
- Career development and growth opportunities.
- Automotive discounts on new and pre-owned vehicles, automotive parts, and vehicle servicing.
- Company events and social club functions.
- Community involvement: Be proud to be part of an organization that supports others and their staff.
- A brand that delivers,



backed by the strength and reputation of the Toyota and Lexus brands, which are driven by excellence and trusted internationally.

The hours are 8 am to 5 pm Monday to Friday.

Temporary employment contract ends March 2028.

Responsibilities:

- Build Repair Orders.
- Input all Repair Orders into the schedule board and remove them from the database when they are picked up.
- Follow through on finding out about vehicle rentals and GST either via Epay, email, or call adjuster.
- Book appointments; take photos of every vehicle if possible.
- Order office supplies.
- Answer phones and take messages.
- Reply and forward appropriate emails.
- Book vehicle rentals.
- Call Enterprise when cars return.

- Send cash sheets, batch totals, cheques and cash to main dealership with references every day.
- Sort mail.
- Get manager to code and sign appropriate invoices.
- Make sure the batch total matches the invoices received.
- Responsible for the cash box and float; make sure it is being reimbursed accordingly.
- Keep coffee station tidy and stocked.
- Call customers with status updates and when their vehicle is done.
- Make sure keys are always tagged.
- Have paperwork ready when customers show up.
- Call and book SGI dispatches within 8 hours of receiving.
- Call and book windshield repairs.
- Accounts receivable.

Knowledge, Skills, and Abilities:

- Outstanding customer service skills.
- Excellent verbal, written and interpersonal communication.
- Numeracy.
- Organized.
- Efficient.
- Attention to detail.
- Checking for accuracy.
- Team player.
- Friendly and professional demeanour.
- Computer savvy.
- Knowledge of the automotive or autobody industry.
- Knowledge of auto insurance.

Experience:

- Automotive or autobody background is an asset.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Dropping off your resume in person is welcome!

📌 Customer Service Representative, Ens Collision (Saskatoon)
🏢 Ens Collision
📍 Saskatoon

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative, ens collision (saskatoon) / saskatoon

Subscribe to this job alert:

Get the latest job offers by email for: customer service representative, ens collision (saskatoon) / saskatoon