Sleepwell is one of Ottawa’s fastest-growing property management companies, and we are looking to expand our team of energetic and enthusiastic individuals!

We are full-service property management company with proven expertise servicing both residential and commercial real estate clients. With a growing portfolio of carefully chosen properties,

Sleepwell delivers a personal and worry-free experience to tenants and landlords of mid- to large-scale properties alike.

As a Property Administrator you would be responsible for:

Tenant & Client Support

- Serve as the first point of contact for tenant inquiries, and general communication.

Administrative & Operational Support

- Maintain accurate and organized property files, digital records, and compliance documentation.
- Prepare correspondence, notices, reports, and updates for owners and internal teams.
- Support monthly statement preparation, invoice processing, and rent collection tracking.
- Coordinate access for trades, contractors, inspections, and scheduled maintenance.

Property Management Coordination

- Assist Property Managers with day‑to‑day portfolio tasks, including scheduling, follow‑ups, and workflow tracking.
- Update internal systems with tenant information, work orders, lease changes, and property notes.
- Monitor and report on open maintenance items to ensure timely resolution.

LTB & Legal Coordination

- Prepare and submit required Landlord and Tenant Board (LTB) forms, ensuring accuracy and compliance with Ontario’s Residential Tenancies Act.
- Track filing deadlines, hearing dates, and documentation requirements.




- Work closely with Sleepwell’s paralegal to provide supporting documents, tenant histories, notices, and communication logs.
- Assist with organizing evidence packages, scheduling hearings, and maintaining legal records.

Customer Experience & Team Collaboration

- Contribute to Sleepwell’s reputation for responsive, friendly, and professional service.
- Work closely with Leasing, Maintenance, and Accounting teams to ensure seamless operations.
- Support special projects, seasonal tasks, and portfolio transitions as needed.

What we are looking for:

- Excellent time management and organizational skills
- Great work ethic
- Ability to overcome obstacles as presented by prospective tenants
- Ability to work in a fast-paced environment
- Ability to work both independently and in a team environment
- Ability to communicate professionally with prospective tenants, current tenants, and co-workers
- Knowledge of Microsoft Office Suite (Outlook, Excel, Word)
- Education/work experience in the field of property management is an asset.

Experience in this field is not necessary. We are looking for energetic, positive individuals who can work well and thrive in a fast paced work environment.

Job Types: Full time, Permanent

Pay: $47,000.00-$50,500.00 per year

Benefits:

- Company events
- Dental care
- Extended health care
- RRSP match
- Vision care

Education:

- Secondary School (required)

Experience:

- property management: 1 year (preferred)
- Customer service: 2 years (required)
- Admin : 3 years (required)

Work Location: In person

📌 Property Administrator (Canada)
🏢 Sleepwell Property Management
📍 Canada