As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and skilled manner.
French language skills are required.
Shift is 8 AM - 4:30 PM Eastern.
- Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
- Supports multiple accounts
- Operates within detailed procedures
- Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensures compliance of a client's travel policy while utilizing DT preferred vendors to maximize profit
- Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
- Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Requirements:
- Minimum 5 years’ experience providing domestic and international travel arrangements
- Must demonstrate thorough knowledge of airline ticketing rules and regulations
- High proficiency using Airline GDS, Apollo
- Proficient in producing lowest logical airfare within client’s policy
📌 Corporate Travel Advisor - Bilingual in French (Canada)
🏢 Direct Travel
📍 Canada
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