We are looking add a permanent full time staff member to our amazing team!

If you thrive in a fast paced setting and are self-driven, motivated, and love to learn new things - this job is for YOU!

Position details:

- Greet patients immediately in a courteous and friendly demeanor while building rapport with patients.
- Take accurate information from calls received (i.e. book appointments) where required and transfer information or calls with speed and efficiency.
- Checking out patients and processing insurance claims
- Update electronic records, and patient files using our optical software (Revolution)
- Answer phone calls, emails and texts - addressing patient inquiries.
- Maintain patient records, third party billing and financial records and database as assigned.
- Type forms, letters, reports, and memos as necessary.
- Participate in personal and team development training and initiatives including staff meetings, continuing education and conferences.

Are you...

- Kind, compassionate & confident
- Organized, reliable & task oriented




- Able to think on your feet in a fast paced environment
- Motivated to learn new skills

Qualifications:

- High school diploma or GED, or an acceptable combination of education and experience.
- 1 year of experience working as a Front Desk Receptionist, or administrative assistant.
- Organized, flexible, and able to meet changing work needs and demands.
- Excellent analytical and problem-solving skills.
- Superior written and verbal communication skills.
- Strong customer service orientation.

What We Offer:

- Optical benefits
- RRSP contributions
- Health and Wellness Spending
- Continuing Education
- A great team to work with!

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

- Extended health care
- RRSP match

Flexible language requirement:

- French not required

Education:

- Secondary School (preferred)

Language:

- English (required)

Work Location: In person

📌 Front Desk Administrator (Canada)
🏢 Revelstoke Optometry
📍 Canada