Based in Sudbury, Ontario, Compass is the Lead Agency for child & youth mental health services for the districts of Sudbury and Manitoulin. Compass has a culture of caring, learning, and purpose where employees feel supported, where new ideas and innovation are welcomed, and where massive, intergenerational impact is made in the lives of children, youth, families, and communities at large. Culture, leadership, and development really matter at Compass. We're proud of bringing our culture to life through regular staff engagement, prioritizing employee wellness, and embodying the trauma-informed culture framework Sanctuary (www.thesanctuaryinstitute.org/about-us/the-sanctuary-model). The senior leadership team also engages its management team and key staff influencers in monthly leadership development related to the LEADS in a Caring Environment Framework (www.leadscanada.net).

Reporting to the Client Services Manager, the Transition Support Worker will support youth aged 12-25 by providing case management, system navigation, and individualized or group-based supports to help them achieve their goals. Working as part of a multidisciplinary team, the role connects youth and their families with health, social, and community resources to promote continuity of care and improve access to integrated mental health, substance use, and wellness services.

RESPONSABILITIES:

· Create and maintain a developmentally appropriate, non-judgmental, non-stigmatizing, safe, and welcoming hub atmosphere.

· Provide support that is consistent with YWHO values to youth, their families and caregivers as part of a multi-disciplinary team.

· Support a seamless experience of care for youth and families, including the transition between various service pathways internal to the Hub Network (Skills and Well-being, Community & Social Support) as well as linking youth to resources in the community.

· Accompanying youth to appointments and provide warm transfer supports to youth referred to services both in the Hub and service providers in the community.

· In collaboration with youth, support the use of YWHO standardized measures to provide mental health and substance use services, monitor progress, and improve youth outcomes (focus on measurement-based care).

· Provide services and supports to youth and their families in a way that is consistent with the values of the YWHO model.

· Participate in YWHO Provincial Community of Practice.

· Provide access to services both in person, remote (off site) or virtually (online, phone) as needed.

· Promote and encourage youth engagement and positive youth development in care planning and establish goals by fostering therapeutic relationships.

· Coordinate and oversee bus ticket access for youth, including receiving and reviewing requests from Youth Wellness Hub staff and partners, issuing tickets as appropriate, and maintaining an accurate central log of all bus ticket requests and distributions in accordance with established procedures.





· Develop strong relationship with community services to build referral pathways for young people looking for specific services and supports such as housing, education, financial supports, employment, legal, basic needs, mental health, substance use, and physical health.

· Maintain accurate youth records including case note documentation, progress reports and all other functions within the electronic records management system.

QUALIFICATIONS:

· Successful completion of a Child & Youth Care or Child and Youth Worker College Diploma

· Valid First Aid/CPR will be required.

· CPI will be required.

· 2-3 years of experience in healthcare or the social services sectors.

· 2-3 experience working with children, youth, families and caregivers.

· Comprehensive knowledge of issues related to substance use, concurrent disorders, mental health, trauma and recovery.

· Knowledge of the impact of social/cultural/economic factors on the determinants of health.

· Knowledge of community resources and services considered an asset.

· Proficiency working in a computerized environment, including Microsoft Office applications (Word and Excel).

· Demonstrated ability to maintain strict confidentiality and handle sensitive information with professionalism and discretion.

· Demonstrated ability to assess priorities, analyse and solve problems

· Strong organisational skills and ability to meet deadlines

· Ability to develop a thorough understanding of the Agency's programs, services, organizational structure, and operations.

· Ability to work collaboratively with other experienced professionals including school boards, colleagues of other health and social service agencies, local politicians, etc.

· Demonstrated ability to work both independently and collaboratively within a multidisciplinary team.

· Excellent organizational and written communication skills and the ability to work effectively in a fast-paced environment are essential.

· Excellent interpersonal skills in connecting/building relationships with youth, family/caregivers and service partners.

· Knowledge of approaches that promote health equity, including anti-oppressive and anti-racist practice, 2SLGBTQIA+ inclusion, community engagement, cultural safety, trauma-informed care, harm reduction, and human rights and accessibility frameworks.

· Excellent oral and written communication skills in English is required. Excellent oral and written communication skills in French are considered an asset.

Successful applicants will be required to provide:

· Proof of eligibility to work in Canada





· A valid Ontario driver’s license and use of a reliable motor vehicle; insurability on vehicle as per policy

· Recent Criminal Record Check, including Vulnerable Sector Search

Benefits include:

· Healthcare of Ontario Pension Plan (HOOPP)

· Paid vacation

- Paid float days
- Paid sick leave
- Dental, Vision and Extended Health benefits
- Life and Accidental Death and Dismemberment (AD&D;) insurance
- Long Term Disability (LTD) Insurance
- Employee & Family Assistance Program (EFAP)
- On-site parking (paid by employer)

We offer one of Canada's best pension plans

We are proud to participate in the Healthcare of Ontario Pension Plan (HOOPP), a defined benefit pension that provides security and peace of mind for your future. As a multi-employer plan, HOOPP is portable across many healthcare organizations in Ontario, and all employees are eligible to join immediately upon hire. For every dollar you contribute, the employer adds $1.26, meaning the plan is 55% funded by the employer and 45% by you. HOOPP proudly recognizes our employees and provides a reliable foundation for their future as part of the overall compensation package. Join us and start building a future you can look forward to.

Application Process

Compass is committed to fostering a diverse, equitable, inclusive and anti-racist workplace culture where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We recognize that diversity and inclusion are essential to our success and are committed to creating an setting where everyone thrives and is protected from harm.

Compass is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Compass is committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success. Compass will engage in reasonable workplace accommodation, short of undue hardship, for any successful candidate who has a documented exemption under the Ontario Human Rights Code.

Compass offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Compass regarding a job opportunity, please advise prior to the interview if you require accommodation. We welcome all qualified candidates to apply and hope you will choose Compass as your employer of choice.

We request that all applicants submit their cover letter and résumé quoting job posting number #1888 not later than August 16, 2026, clearly indicating how you meet the qualifications by email at [email protected] or at www.compassne.ca. This posting represents a new position within our organization

We thank all applicants however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $32.41-$38.20 per hour

Benefits:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Transition Support Worker - Permanent FT - Unionized, Posting 1888 (Canada)
🏢 Compass u002F Boussole u002F Akii-Izhinoogan
📍 Canada