Mail Clerk - Day Shift

Join a leading organization in the insurance sector where you will support essential mail services operations and collaborate with multiple business units. This opportunity offers exposure to a dynamic corporate setting while contributing to the efficient handling of communications, customer information, and operational processes.

What is in it for you:

- Hourly salary of $17.60.
- Contract duration: 4 months.
- Monday to Friday, from 8:00 am to 4:00 pm.
- Location: on-site position in Toronto, Ontario.

Responsibilities:

- Receive, sort, and distribute incoming mail and courier deliveries in a timely manner.
- Process outgoing mail and courier shipments accurately and within required timelines for customers and advisors.
- Handle and distribute cheques, contracts, and statements accurately to internal and external customers.
- Use web-based systems and internal mainframe systems to obtain client information and mailing instructions.
- Maintain email inboxes and respond to email inquiries, scanning requests, and print requests in a timely and accurate manner.
- Conduct investigations to obtain updated addresses for customers.
- Investigate and resolve inquiries.
- Assist with ad hoc projects as required.
- Provide excellent customer service to internal partners.
- Communicate with customers, employees, and other individuals to answer questions, provide information, and address concerns.
- Answer telephone calls, direct calls, and take messages.
- Compile, copy, sort, and file records related to office activities and business transactions.
- Compute, record, and proofread data and other information, including records and reports.
- Maintain and update filing, inventory, mailing,



and database systems.

What you will need to succeed:

Required qualifications

- High school diploma or GED.
- 5 to 7 years of administrative, customer service, or data entry experience.
- Ability to meet the physical requirements of the role, including lifting up to 50 lbs.
- Demonstrated accuracy and attention to detail.
- Proficiency with Microsoft Outlook, Teams, Word, and Excel.
- Ability to work independently while managing time effectively.
- Ability to maintain organized and confidential information.

Required soft skills

- High school diploma or GED.
- 5 to 7 years of administrative, customer service, or data entry experience.
- Proficiency with Microsoft Outlook, Teams, Word, and Excel.
- Physical capability to lift up to 50 lbs.

Preferred qualifications

- Experience working in a high-volume, deadline-driven environment.
- Experience using web-based applications and internal systems to research and retrieve client information.

Why Recruit Action?

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.

Job Types: Full-time, Fixed term contract
Contract length: 4 months

Pay: $17.60 per hour

Application question(s):

- Are you available to work 100% on-site, 5 days per week?
- Are you able to regularly lift up to 50 lbs?
- Are you available to work the day shift (8:00 AM to 4:00 PM), Monday through Friday?

Experience:

- MS Office and document scanning: 1 year (required)

Work Location: In person

📌 Mail Clerk (Canada)
🏢 Recrute Action
📍 Canada