Service Writer

Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Schedule appointments for vehicle service and repairs
- Communicate with technicians to ensure timely completion of work
- Provide estimates for services and repairs
- Explain services and repairs to customers in a clear and concise manner
- Process payments and handle cash transactions

Experience:
- Previous experience in a customer service role is preferred
- Knowledge of powersports terminology and repair processes is a plus
- Robust communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment

We offer competitive pay and benefits, including:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan options





If you have a passion for customer service and the powersports industry, we want to hear from you! Apply today to join our team as a Service Writer.

Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Expected hours: 40 – 45 per week

Additional pay:

- Overtime pay

Benefits:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Edmonton, AB T6E 5X6: reliably commute or plan to relocate before starting work (required)

Language:

- Fluent in English (required)

Work Location: In person

Expected start date: 2025-04-10

📌 Service Writer (Edmonton)
🏢 Cycle Works Edmonton / Motorsports HQ
📍 Edmonton