Support Specialist (Full-Time, Permanent)

About Supportive Homes

Supportive Homes is a growing supportive housing organization dedicated to helping individuals with developmental disabilities and dual diagnoses live meaningful, independent, and community-integrated lives.

We provide both group and independent living environments, tailoring support to each individual’s unique needs. Our approach is person-directed, dignity-focused, and grounded in respect, inclusion, and high-quality care.

As our services continue to grow, we are expanding our supports for children and youth with developmental disabilities, dual diagnoses, and complex support needs. We are looking for compassionate professionals who enjoy helping young people build confidence, independence, life skills, and meaningful community connections while working collaboratively with families and interdisciplinary teams.

We are currently hiring Full-Time, Part-Time and Casual Support Specialists for existing vacancies at our Scarborough, East York and West Toronto locations.

Compensation

$20.00 – $24.75 per hour, commensurate with education, training, and relevant experience.

Position Summary

Support Specialists provide person-directed assistance to individuals with developmental disabilities, supporting daily living, personal growth, community inclusion, and overall well-being in accordance with individualized support plans and organizational policies.

Key Responsibilities

- Provide person-directed support in residential and community settings
- Build trusting, respectful relationships with clients
- Respond to behavioural and emotional needs using approved CPI de-escalation strategies
- Facilitate life skills development including hygiene, budgeting, cooking, nutrition, and social skills




- Promote community inclusion through outings and engagement opportunities
- Assist with medical appointments and health-related coordination
- Support conflict resolution and manage challenging behaviours
- Maintain accurate and timely documentation and reporting
- Assist with household cleanliness, maintenance, and safety

Specialized Roles Available

Support Specialist

- Support life transitions, emotional regulation, and goal setting
- Foster self-advocacy, independence, and coping strategies
- Child and Youth Worker (CYW) education and/or experience considered a strong asset

Required Qualifications

- Diploma or degree (completed or in progress) in a related field such as DSW, PSW, CYW, Social Services, Behavioural Science, or similar
- Experience supporting adults with developmental disabilities and/or dual diagnoses preferred
- Strong written and verbal communication skills
- Proficiency with Google Drive and documentation systems
- Valid G-Class driver’s licence and reliable vehicle for transporting clients to appointments and community activities
- Up-to-date vaccinations/immunizations as required for client and workplace safety

Additional Experience Considered an Asset

- Experience supporting children and/or youth with developmental disabilities, autism spectrum disorder (ASD), dual diagnoses, or complex behavioural needs.
- Experience working collaboratively with families, schools, therapists,



and other community partners.
- Knowledge of child and adolescent development, trauma-informed care, and positive behaviour support practices.
- Experience planning and facilitating age-appropriate recreational, educational, or life-skills activities.

Required Certifications (Prior to Start Date)

- Valid First Aid & CPR – Emergency Level C
- Valid CPI Certification
- Current Vulnerable Sector Check and/or Broad Record Check (preferably issued within the past 3 months)

Physical & Work Environment Requirements

This role requires the ability to stand, walk, lift, transfer, and physically support individuals with varying mobility and behavioural support needs.

Schedule

We provide 24/7 support and offer (Schedules may vary based on location):

- Day Shifts: 7am to 3pm
- Evening Shifts: 3pm to 11pm
- Overnight Shifts: 11pm to 7am

Benefits

- Extended Health Care
- Dental Care
- Vision Care
- On-Site Parking
- Casual Dress
- Discounted or Free Food

Additional Information

Employment is conditional upon successful completion of all pre-employment requirements, including certifications, screening checks, and reference verification.

Supportive Homes is committed to inclusive, barrier-free recruitment and selection processes. Accommodation is available upon request for candidates participating in all aspects of the hiring process.

Pay: $20.00-$24.75 per hour

Benefits:

- Casual dress
- Dental care
- Extended health care
- In office parking
- Vision care

Licence/Certification:

- Vulnerable Sector Check (Within a year) (required)
- First Aid/CPR Emergency or Standard Level C (required)
- Non-Violent Crisis Intervention Training (required)

Work Location: In person

📌 Support Specialist: Full-Time & Part Time (PSW, DSW & CYW Roles) (Canada)
🏢 Supportive Homes
📍 Canada